Lakeland Volkswagen - Service Center

They are extremely efficient and courteous . The staff makes you feel welcome and they are waiting for you when you pull up for service. The staff makes you feel welcome and they are waiting for you when you pull up for service. More

The service department is always friendly and helpful. I always feel like they will do a good job. I always feel like they will do a good job. More

Customer service was unacceptable due to coupons presented not being accepted by the dealership when 2 were presented by the customer presented not being accepted by the dealership when 2 were presented by the customer More

It was my first time there and everyone was friendly and courteous. We went for an oil change and the service was quick. Jeff was super nice and accommodating. courteous. We went for an oil change and the service was quick. Jeff was super nice and accommodating. More

Quick and courteous service persons. Explained problems and what was needed to be done. Coffee and donuts are a nice touch😁 and what was needed to be done. Coffee and donuts are a nice touch😁 More

Very friendly staff, Jeff is always great to work with and gets me in asap for any minor issues. They always get me out sooner than they think it will be, and have made sure to keep me posted on updates. and gets me in asap for any minor issues. They always get me out sooner than they think it will be, and have made sure to keep me posted on updates. I drive there from Davenport as opposed to going to the Orlando VW location as they make it so much easier to get in and out. Highly recommend! More

Professional courteous and dedicated to provide great experience. Kept client informed of time and what’s expected or more of service appointment experience. Kept client informed of time and what’s expected or more of service appointment More

Friendly staff, confirmed appointment and reason for visit. The staff also recommended services that were due/needed. visit. The staff also recommended services that were due/needed. More

The service team are nice to deal with and will help with any request or question. any request or question. More

Toby was a great service manager.Service team was Fast Toby was a great service manager. Service team was Fast efficient and great customer service! Toby was a great service manager. Service team was Fast efficient and great customer service! More