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1,824 Reviews of Lakeland Volkswagen - Service Center
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May 12, 2021
Great customer service. Promptly addressed all my issues. Reached out and communicated well what needed to be done. Was easy to make appointment and was able to get in quickly. Reached out and communicated well what needed to be done. Was easy to make appointment and was able to get in quickly. More
by J Saldana
Verified CustomerEmployees Worked With
Gene Roberts, Jeff Perard, Matthew Lindberg, Christina Lish
May 08, 2021
I was greeted with friendly service representatives. A nice gentleman offered me a bottled water while I waited. My service was quick! Always great customer service at Lakeland VW! nice gentleman offered me a bottled water while I waited. My service was quick! Always great customer service at Lakeland VW! More
by tmitchell1003
Employees Worked With
Jeff Perard
April 29, 2021
Matt provided Great customer service .Very helpful, prompt service , very pleasant friendly service. I will definitely be back in the future for my Volkswagen needs. Thank You! prompt service , very pleasant friendly service. I will definitely be back in the future for my Volkswagen needs. Thank You! More
by altotechllc
Employees Worked With
Matthew Lindberg
April 28, 2021
Worst dealership ever. Took over 2 weeks to tell me my engine was toast.. also they tore my engine down and sent it off to another mechanic in 1,000 pieces littered all over my car passenger seat. Jeff wa engine was toast.. also they tore my engine down and sent it off to another mechanic in 1,000 pieces littered all over my car passenger seat. Jeff was very unprofessional. I came back to speak with someone and manager fave me nothing and said that’s basically how they do business... they place is an absolute joke! Will tell everyone I know how awful this place is. I really wish I could post a video on here. Then you would see how my car was handled....NEVER BRING YOUR CAR HERE More
by MARCUZ21
Employees Worked With
Jeff Perard, Christina Lish
April 27, 2021
Very poor communication. Service guy was in training but he keep giving different information and misleading information. The car wash was somehow completed without getting tire wet!! he keep giving different information and misleading information. The car wash was somehow completed without getting tire wet!! More
by AANDLG
Employees Worked With
Tony in service
April 27, 2021
Awesome job. Great service. My daughter is very happy and satisfied with all the work they have done. Thank you Matt for everything. Great service satisfied with all the work they have done. Thank you Matt for everything. Great service More
by APOLDPASCAL
Employees Worked With
Matthew Lindberg
April 22, 2021
Complete turn around from last time I was there in 2020 more customer oriented prices still on the high side but a DEALERSHIP OK thanks more customer oriented prices still on the high side but a DEALERSHIP OK thanks More
by mepeace_pjc
Employees Worked With
Jeff Perard, Matthew Lindberg, Christina Lish
April 19, 2021
This dealership is refusing to find a solution to our 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of customer service is a flat ZERO! Even though it’s under warranty, they claim there is no fix, and they DON’T CARE. This service department is worthless!! More
by Jeremy
Employees Worked With
Matthew Lindberg, Christina Lish
