Lakeland Volkswagen - Service Center

Was very happy with my service, staff was very friendly. Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really w Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really went above and beyond. More

The.team here are always nice and helpful when you need your car serviced. I would recommend this dealer to any one who wants there car fixes your car serviced. I would recommend this dealer to any one who wants there car fixes More

Service was completed in a timely manner. When my card wouldn’t work properly, they reached out to the company and found out the issue - even though it was well after close. wouldn’t work properly, they reached out to the company and found out the issue - even though it was well after close. More

Excellent service, Thanks Jeff for his knowledge, attention, and great attitude. This was my first visit since I purchased a VW Jetta in Dec 2020. My wife is in love with her new toy and that keeps m attention, and great attitude. This was my first visit since I purchased a VW Jetta in Dec 2020. My wife is in love with her new toy and that keeps me happy. More

Very great customer service! Everyone was so helpful and nice. I also appreciate them washing my car after I got my oil change service. I was really satisfied nice. I also appreciate them washing my car after I got my oil change service. I was really satisfied More

Lakeland Volkswagen is very trustworthy and provides professional service. Service Advisor Matthew Lindber and Tech Dan Yerkes deserves a 5 Star Shout Out! Keep up with the great job 👏. professional service. Service Advisor Matthew Lindber and Tech Dan Yerkes deserves a 5 Star Shout Out! Keep up with the great job 👏. More

I felt I was taken advantage of they told me to fix one thing and I did then the car had same problem and I take it back a day later and they tell me my fuel pump is bad sho not trust them. thing and I did then the car had same problem and I take it back a day later and they tell me my fuel pump is bad sho not trust them. More

Employee communication could use improvement. The integrity of the service department could use a touch up as well although, Anthony/Tony was of great assistance during my time there. He helped more integrity of the service department could use a touch up as well although, Anthony/Tony was of great assistance during my time there. He helped more than those who were seemingly in a more position of power than him, so I really appreciated him for his time. More

We are from Wisconsin and stay in Lakeland for the We are from Wisconsin and stay in Lakeland for the winter. Because we will traveling back very soon (1500 miles). We wanted just to make sure everyt We are from Wisconsin and stay in Lakeland for the winter. Because we will traveling back very soon (1500 miles). We wanted just to make sure everything was ok. They checked out everything. All was well plus no charge. What a pleasant surprise. Nice service friendly workers. Thanks so much. Satisfaction knowing we won't break down on the road. Thanks so much! More