Lakeland Volkswagen - Service Center

Very professional service and great staff, very knowledgeable and helpful information about the service on our car . I left this dealership as a happy customer ! knowledgeable and helpful information about the service on our car . I left this dealership as a happy customer ! More

Thanks to Brian W. for his significant intervention to make my issue workable and in my best interest. I’ve Ben a customer for many years. Grateful for his attention. I’ll be back. make my issue workable and in my best interest. I’ve Ben a customer for many years. Grateful for his attention. I’ll be back. More

The service department explained to me the problem and fixed it. Not once felt was going to get ripped off. They did not try to upsell. fixed it. Not once felt was going to get ripped off. They did not try to upsell. More

Took us in same day -no appt. wasn’t aware first 2 oil changes were complimentary. Would have paid for it had they not informed me otherwise. changes were complimentary. Would have paid for it had they not informed me otherwise. More

Great service it did take a little long but not that bad of a wait for an software update. I didn't have to much contact with anyone but I guess thats normal now with covid. So didn't have contact with anyo of a wait for an software update. I didn't have to much contact with anyone but I guess thats normal now with covid. So didn't have contact with anyone really to judge anyone. Overall a good visit. More

Service department got my vehicle into the service bay promptly, however, did not meet my 10:00 deadline causing me to be late for my next appointment. I had made the staff aware in advance of my timefr promptly, however, did not meet my 10:00 deadline causing me to be late for my next appointment. I had made the staff aware in advance of my timeframe but it was disappointing that they couldn’t do the necessary maintenance within a 2 hour window. More

I have been coming here for years and never disappointed. They have a great team in the shop. If Dan can’t fix it no one can. They have a great team in the shop. If Dan can’t fix it no one can. More

Generally happy with the service here. Dealerships still kill you on the labor rate vs smaller shops but if you have extended warranty work they are best. Loaners sometimes available but ride service to car kill you on the labor rate vs smaller shops but if you have extended warranty work they are best. Loaners sometimes available but ride service to car rental if needed. More

A+ Best and most friendly staff would recommend this place to anyone they are very helpful and do the best they can to help you and get you back on the road place to anyone they are very helpful and do the best they can to help you and get you back on the road More

Got a diagnostics, guess because i didn't do the work there they wrote denied fix. Gave me a blank paper.. worst diagnostics ever had... there they wrote denied fix. Gave me a blank paper.. worst diagnostics ever had... More