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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,829 Reviews

1,829 Reviews of Lakeland Volkswagen - Service Center

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October 14, 2020

Just the usual good work from the people at Lakeland VW. Just my 30,000 mile check up for my 2019 Tiguan. Great vehicle, and great service. More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lawrence "Trey" Chapman, Jeff Perard
October 09, 2020

Tire pressure indicator was on Right after I left the premises. Service performed: Oil change Tires rotation Don’t abuse your customers demanding the number of words they have to use! More

by mcorderostahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 07, 2020

My family and I have been buying and servicing our cars at Lakeland VW since they opened in 2012, and we have never been disappointed in a purchase or the work they've performed. This is an honest and fai More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jeff Perard
October 02, 2020

You could not ask for a better Service Dept. They do outstanding work and a friendly group of personnel. It is always quality work on your vehicle More

by PKLEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
October 01, 2020

Very responsive to my needs. The repair work was done Very responsive to my needs. The repair work was done quickly and accurately. The beetle needed work other than what had disabled it. They identifie More

by Dburk1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 01, 2020

Very friendly! I did have to wait longer that i had planned but he was very professional and explained that there was a recall in my vehicle that also needed to be addressed More

by jessica.ortiz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
September 30, 2020

Outstanding service. All of the service folks I met showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... More

by sgt swede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2020

Staff was very courteous and welcoming. Service took longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or chan More

by jaynadwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
September 26, 2020

Brian and his service team are the best! I've been going there for about 14 years (I'm on my second VW) and I would never go anywhere else! They keep me safe on the road and help me get the longest life fro More

by GwynHug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
September 25, 2020

Cozy and comfortable dealership, friendly staff, and I had an excellent service experience with Service Advisor Jeff. He was friendly, direct, and knowledgeable. It was a pleasure to get my tiguan servi More

by threem36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
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