1,812 Reviews of Lakeland Volkswagen - Service Center
Oil change & tuneup Very professional service dept. All work is explained in full including prices. Customer is updated on the progress of the service. Reception area is Very professional service dept. All work is explained in full including prices. Customer is updated on the progress of the service. Reception area is clean and drinks area available to customers. More
Friendly staff They are great and help the best they can and treat you like family they take the time to explain what is wrong with your car they listen to you and s They are great and help the best they can and treat you like family they take the time to explain what is wrong with your car they listen to you and still check your car for things that you think is wrong when it turns out it’s all in my head lol would recommend this place to everyone More
Smooth riding Everything I had them look into they did and repaired the squeekie door Had my oil change, tires rotated Lyndsay kept us informed on the progress Everything I had them look into they did and repaired the squeekie door Had my oil change, tires rotated Lyndsay kept us informed on the progress of our car Along with the amount of time it was going to be ready More
caring Service department This service department cares about you. They have always worked with me to get me the best outcome. I appreciate Brian and all those who have worked This service department cares about you. They have always worked with me to get me the best outcome. I appreciate Brian and all those who have worked with me. More
First service very smooth! Great service, friendly and informative personnel. Received call and assistance when asking questions. Was offered a courtesy shuttle to return home. Great service, friendly and informative personnel. Received call and assistance when asking questions. Was offered a courtesy shuttle to return home. Will definitely come back! More
Avoid If possible Scheduled the car to be looked at 9 with an appointment, did not receive a diagnostic until almost 3pm. When I went to pick up my car, they had mispla Scheduled the car to be looked at 9 with an appointment, did not receive a diagnostic until almost 3pm. When I went to pick up my car, they had misplaced my key. They made us wait 45 minutes while they looked for the key, and couldn't find it. They gave us a loaner, and when we were driving off the lot, they finally found the key. On top of that, there was huge scratch on the side of the car that was not there previously. More
Lyndsay and John are great. The service staff here really goes out of their way to help you out. It’s small and it’s sometimes difficult to arrange a loaner car but other than th The service staff here really goes out of their way to help you out. It’s small and it’s sometimes difficult to arrange a loaner car but other than that these folks have done right be me in every way. More
Dead battery. They got me in and out and on my way fast Lakeland VW is always friendly, courteous, and no pressure. They always take care of us, from sales to service. I do wish they would take a little mor Lakeland VW is always friendly, courteous, and no pressure. They always take care of us, from sales to service. I do wish they would take a little more time with the car wash, but I'm sure they push a lot of cars through daily. More
Quick, complete and satisfying. Everything was taken care of in orderly fashion. It was my second inspection with the car and my need to meet my commitment with a leased auto was qu Everything was taken care of in orderly fashion. It was my second inspection with the car and my need to meet my commitment with a leased auto was quickly covered. My only question remaining is: why am I still getting notes of inspection on my dashboard screen? More
30,000 mile service Very satisfied with my 30000 mile service. Staff was friendly and efficient. A problem was detected and they were able to complete repair same day Very satisfied with my 30000 mile service. Staff was friendly and efficient. A problem was detected and they were able to complete repair same day More