1,812 Reviews of Lakeland Volkswagen - Service Center
Exceptional Service Experience After being warmly greeted, Lyndsay walked me through all the service options and recommended the best choices for my situation at a better price than After being warmly greeted, Lyndsay walked me through all the service options and recommended the best choices for my situation at a better price than I was expecting. I especially liked being taken to the shop to speak with the Service Tech who explained the needed repairs. Great Job!! Thank you. More
Service staff was great! I have had a great experience the 2 times I've needed to use the VW service center. The entire Lakeland VW staff is pleasant, helpful, courteous, and I have had a great experience the 2 times I've needed to use the VW service center. The entire Lakeland VW staff is pleasant, helpful, courteous, and always friendly. More
Always great This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you a This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you again. More
Fast action and great communication! Service manager knew what to do when I explained that my ECP light came on. A service tech was able to run a diagnosis on the Bug right away and pin p Service manager knew what to do when I explained that my ECP light came on. A service tech was able to run a diagnosis on the Bug right away and pin point the problem. More
Lakeland service vw I would highly recommend lakeland vw service. They are very friendly and always make sure that I’m taken care of. Jonathan was very honest about what I would highly recommend lakeland vw service. They are very friendly and always make sure that I’m taken care of. Jonathan was very honest about what services I needed and what ones I could wait. More
GREAT SERVICE! They treat you like family! Great experience every time we come to Lakeland VW for service. Everyone is friendly and treats you with respect. Consider They treat you like family! Great experience every time we come to Lakeland VW for service. Everyone is friendly and treats you with respect. Considerate of your time. More
Certified Pre-Owned service. I had a few issues with my VW Jetta that I had bought as a used CPO vehicle from this dealer about a year earlier. The car had been very reliable but I had a few issues with my VW Jetta that I had bought as a used CPO vehicle from this dealer about a year earlier. The car had been very reliable but had some odd and annoying road noises. Lindsay and the rest of the service team made me feel welcome, made a sometimes frustrating experience go smoothly and were very accommodating. The gave me a brand-new loaner car when a particular issue needed parts shipped in and even matched the price on new tires to other competitors. The even verified that most of my repairs would be covered under the CPO warranty. More
GREAT EVERYONE WAS VERY HAPPY AND WILLING TO HELP ME. GREAT SERVICE CENTER IN AND OUT FOR A OIL CHANGE IN ABOUT AN HOUR. CAN'T BEAT THAT. THANK YOU ALL EVERYONE WAS VERY HAPPY AND WILLING TO HELP ME. GREAT SERVICE CENTER IN AND OUT FOR A OIL CHANGE IN ABOUT AN HOUR. CAN'T BEAT THAT. THANK YOU ALL More
Repair under warranty Very happy with Jonathan and his team for taking care of my warranty issue. Friendly, convenient service! Thanks for all you do for your customer! Very happy with Jonathan and his team for taking care of my warranty issue. Friendly, convenient service! Thanks for all you do for your customer! More
HORRENDOUS Lost my car keys/fob. Never called to speak with me. I had to go there. Said they rotated my tires and cleaned my car with service. Either done. Car Lost my car keys/fob. Never called to speak with me. I had to go there. Said they rotated my tires and cleaned my car with service. Either done. Car filthy. Tires with ALL brake dust in same location. No way they touched them. When I got in my vehicle to travel home, within one mile the alert light for low tire pressure cane on! Called service person, Lindsey, to ask about these issues. NO RETURN CALL. Extremely disappointed. If I could take my vehicle elsewhere I would, but then VW will void my warranty. More