Back

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,812 Reviews

1,812 Reviews of Lakeland Volkswagen - Service Center

Sort by
July 01, 2019

Exceptional Service Experience After being warmly greeted, Lyndsay walked me through all the service options and recommended the best choices for my situation at a better price than More

by Mpitfick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
June 30, 2019

Service staff was great! I have had a great experience the 2 times I've needed to use the VW service center. The entire Lakeland VW staff is pleasant, helpful, courteous, and More

by dwheeler625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
June 27, 2019

Always great This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you a More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lawrence "Trey" Chapman
June 27, 2019

Fast action and great communication! Service manager knew what to do when I explained that my ECP light came on. A service tech was able to run a diagnosis on the Bug right away and pin p More

by volkswagon68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
June 27, 2019

Lakeland service vw I would highly recommend lakeland vw service. They are very friendly and always make sure that I’m taken care of. Jonathan was very honest about what More

by Riah108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
June 24, 2019

GREAT SERVICE! They treat you like family! Great experience every time we come to Lakeland VW for service. Everyone is friendly and treats you with respect. Consider More

by DHOOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
June 24, 2019

Certified Pre-Owned service. I had a few issues with my VW Jetta that I had bought as a used CPO vehicle from this dealer about a year earlier. The car had been very reliable but More

by ANDRESMAR2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
June 22, 2019

GREAT EVERYONE WAS VERY HAPPY AND WILLING TO HELP ME. GREAT SERVICE CENTER IN AND OUT FOR A OIL CHANGE IN ABOUT AN HOUR. CAN'T BEAT THAT. THANK YOU ALL More

by dbccdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
June 21, 2019

Repair under warranty Very happy with Jonathan and his team for taking care of my warranty issue. Friendly, convenient service! Thanks for all you do for your customer! More

by PAMCAKESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
June 21, 2019

HORRENDOUS Lost my car keys/fob. Never called to speak with me. I had to go there. Said they rotated my tires and cleaned my car with service. Either done. Car More

by rozsygirl68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Jul 02, 2019 -

Lakeland Volkswagen responded

I would like to apologize for your experience. Please contact me ASAP, as I would like to address your issues. Thank you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

...
156
...