Lakeland Volkswagen - Service Center

I had some electrical issues Great, I came in with and electrical issue. Lindsay jumped on it, she reiterate the problem and hot it resolved by the time I picked up my vehicle Great, I came in with and electrical issue. Lindsay jumped on it, she reiterate the problem and hot it resolved by the time I picked up my vehicle More

Very helpful and assured me my issue would be resolved. The car was fixed and ready in a timely manner and for the price I had agreed to so that I was not without it for the weekend. The car was fixed and ready in a timely manner and for the price I had agreed to so that I was not without it for the weekend. More

AC issue on newly purchased certified Jetta Could not get return calls from service. They were not able to determine the cause of the issue with the AC. Grease stain was left in the ft driver se Could not get return calls from service. They were not able to determine the cause of the issue with the AC. Grease stain was left in the ft driver seat during diagnostic period in which we had to drop the vehicle off and then pick it up without anything being done to the vehicle. More

Summary Every time i come in there is Friendly people, and good customer service, my only complaint is that occasionally the tech will forget to reset the "se Every time i come in there is Friendly people, and good customer service, my only complaint is that occasionally the tech will forget to reset the "service now" pop up, but other than that everyone does a great job. More

Nice Experience The car was taken care of. All fluids checked, car washed, and was treated very well. Very professional staff who made me feel welcomed. Service was p The car was taken care of. All fluids checked, car washed, and was treated very well. Very professional staff who made me feel welcomed. Service was prompt and efficient. Didn’t have to wait long. More

As expected The service was done on time as expected. The shuttle driver was courteous and available to take me to work after drop off. Shuttle was also availab The service was done on time as expected. The shuttle driver was courteous and available to take me to work after drop off. Shuttle was also available for pick up if needed. More

Service check Went in for scheduled maintenance and discovered a broken part essential to A/C function. It was an inexpensive solution to what could have been an ex Went in for scheduled maintenance and discovered a broken part essential to A/C function. It was an inexpensive solution to what could have been an extremely expensive repair. More

Amazing Perople & Service This was my first time having work done to my car at the Lakland VW dealership. From the beginning, my service advisor Lindsey took excellent care of This was my first time having work done to my car at the Lakland VW dealership. From the beginning, my service advisor Lindsey took excellent care of me. She made sure all of my questions were answered. The parts department was helpful in locating parts for me and the service done on my car went off without a hitch. Would highly recommend! More

Every good service Excellent customer service and work to the good and done in a timely manner. I for definitely recommend to a friend to go to the service department. Excellent customer service and work to the good and done in a timely manner. I for definitely recommend to a friend to go to the service department. More

Oil light was on Jonathan is always very helpful and friendly. I was well taken care of. My issue was resolved to my satisfaction and in a good amount of time. Jonathan is always very helpful and friendly. I was well taken care of. My issue was resolved to my satisfaction and in a good amount of time. More