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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,803 Reviews

1,803 Reviews of Lakeland Volkswagen - Service Center

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May 02, 2019

Check engine light assessment The customer service at Lakeland Volkswagen is exceptional by far! The staff goes above and beyond to make sure the customer is well taken care of! More

by gsandra08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
May 01, 2019

Service department experience This was the first time using Lakeland Volkswagen services and everyone (particularly Jonathan, the service consultant) was very professional and cou More

by JAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
April 24, 2019

110K service I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs c More

by Obubba1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lawrence "Trey" Chapman, Lyndsay Baker
April 22, 2019

Trouble Free Have never had a negative experience at this place. Everyone is very candid and direct and most of all pleasant. I will return in the future. More

by BPMALONEY.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
April 22, 2019

I've never had a bad experience. Always pleasant, friendly and professional. I'm always told what needs to be done with an estimate. Brian runs an excellent service department and I e More

by KPOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
April 22, 2019

Great Service Awesome team always puts the customer first. Would recommend to anyone that owns a Volkswagen. Will go the extra mile to ensure the customer leaves th More

by gpryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lyndsay Baker
April 22, 2019

Excellence at Lakeland VW When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeab More

by coachfred9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lawrence "Trey" Chapman
April 18, 2019

Customer service Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Th More

by kdthom8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Havard, Bradley Frazier, Lyndsay Baker
April 18, 2019

Always a pleasure It's always a pleasure to get my VW serviced at the Lakeland shop. Being treated by friendly and competent personnel is very important to me. Hopefull More

by AVENADOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
April 15, 2019

Always a pleasant experience Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptio More

by VETTEBUFF66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
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