Lakeland Volkswagen - Service Center

Customer service Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Th Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Thank you again. More

Always a pleasant experience Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptio Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptional customer service and support. More

Battery Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never kn Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never knew of a battery to be tied to mileage just length of time More

Great service and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide in and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide info on car More

Bad customer service Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I need to take it back again. Very unimpressive. Do not schedule your appointment online because they don't read the notes and don't prepare parts in advance. More

Diagnostic and service I was very pleased with getting my car in, diagnosed and repaired quite quickly. Lyndsay was efficient and professional and made the process go smooth I was very pleased with getting my car in, diagnosed and repaired quite quickly. Lyndsay was efficient and professional and made the process go smoothly. More

Check engine light The staff is great as far as customer service. But I have brought the car in for this same issue 4 times before with no lucky. The staff is great as far as customer service. But I have brought the car in for this same issue 4 times before with no lucky. More

Oil change The service advisor Lyndsey was very friendly and knowledgeable. The service time for an oil change was more than I expected (over 2 hours) but at le The service advisor Lyndsey was very friendly and knowledgeable. The service time for an oil change was more than I expected (over 2 hours) but at least there was coffee. More

Amazing service I was given the best treatment when getting my car serviced. Lyndsay went above and beyond! She definitely made my visit better and will definitely co I was given the best treatment when getting my car serviced. Lyndsay went above and beyond! She definitely made my visit better and will definitely come back because of her! More

Informative, friendly, promptly I will definitely bring my car back for more check ups after my past visit. Lindsey was so friendly and made the experience quick and painless. She ex I will definitely bring my car back for more check ups after my past visit. Lindsey was so friendly and made the experience quick and painless. She explained all our questions and gave us options on what we should tackle first. If my past experiences would have been this great it wouldn’t have taken me so long to come back! She is definitely the reason I will be using this shop more. More