Lakeland Volkswagen - Service Center

Wait time was horrible Lindsay Baker was very kind and the only good part of the service . The wait was ridiculously long and then came to me with a ridiculously over inflat Lindsay Baker was very kind and the only good part of the service . The wait was ridiculously long and then came to me with a ridiculously over inflated repair recommendation. I literally stood for 30 min in front door bringing car in with no help at all and I was there nearly 3 hours for an oil change. Had dirt marks on my hood and handle and was told car was being washed and it never was washed at all after waiting an additional 30 min to do so. More

Service 10000 miles Lindsay was great Made my visit a pleasure fast and friendly The entire team is a pleasure to deal with. I would recommend ti my friends Lindsay was great Made my visit a pleasure fast and friendly The entire team is a pleasure to deal with. I would recommend ti my friends More

Thanks A week left to go back to Ontario Canada, my car went down. Lucky, the service were able to fix quickly and did an excellent job. A week left to go back to Ontario Canada, my car went down. Lucky, the service were able to fix quickly and did an excellent job. More

Lindsey IN TUNE TO MY NEEDS AND PROVIDED EXCELLENT SERVIC My service was fir a recall on my aur bags. Nothing for me to view other than she got it washed for me and even suggested it after seeing that it was My service was fir a recall on my aur bags. Nothing for me to view other than she got it washed for me and even suggested it after seeing that it was really dirty. More

Regular maintenance and water pump repair Service member was very helpful and professional, while being knowledgeable with my repairs. She had answers to my questions and good alternatives for Service member was very helpful and professional, while being knowledgeable with my repairs. She had answers to my questions and good alternatives for other items related to my service More

Service They always provide great customer service. Lyndsay is very helpful, and super friendly. Super easy to make appointments online, and keep track of ser They always provide great customer service. Lyndsay is very helpful, and super friendly. Super easy to make appointments online, and keep track of service history! More

Slow service Went in for an oil change and car wash. Took over two hours. When I checked on the status I was told they were washing it. Well that took forever I sa Went in for an oil change and car wash. Took over two hours. When I checked on the status I was told they were washing it. Well that took forever I said if I knew it would take two hours I would have went else where. And I checked in first and others checked in after me. They all left well before me. More

Recalls They definitely go the extra mile for customer satisfaction. I was not able to make it back before the service center closed but my salesman, Corey, t They definitely go the extra mile for customer satisfaction. I was not able to make it back before the service center closed but my salesman, Corey, too the time to locate my keys and get my paperwork together. Amazing as always! More

Dissatisfied Spent nearly 3000.00 and it still wasn't fixed. I work in maintenance and I feel they didn't know what was wrong so they just kept changing parts and Spent nearly 3000.00 and it still wasn't fixed. I work in maintenance and I feel they didn't know what was wrong so they just kept changing parts and charged me for them plus labor. More

Oil change I believe the oil change it was to expensive . Otters dealers have a better price and they are more Friendly, I have to think in the future what I believe the oil change it was to expensive . Otters dealers have a better price and they are more Friendly, I have to think in the future what dealer should I go. More