Lakeland Volkswagen - Service Center

Service on my Bug Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to bu Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to buy a new VE More

Excellent service every time. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. Thank you! —Sherri More

Very Poor Service I have a 2010 CC. Brought it to Lakeland VW for coolant leak and 70,000 mi. service. That went fine. Took exactly 1 week to get car back. Five days l I have a 2010 CC. Brought it to Lakeland VW for coolant leak and 70,000 mi. service. That went fine. Took exactly 1 week to get car back. Five days later EPC and various lights come on. Got it towed to Lakeland VW and they said a plug and coil went out. I have them replace all 4. Picked the car up EPC light is off but the other 6 warning lights are still on. I point this out wanting them fixed and got told I paid for services rendered. They would be happy to keep my car again and bill me for additional services on a repair that should've been handled at the same time the other warning light was repaired. Very Poor Service. $5000.00 car still isn't right. I will drive to Orlando from now on. Bought car used took it to the dealer in Orlando for some repairs and had excellent service over there. More

Great service I have no story, light for service came on dash board and I made appointment on the last day for service. They did a good job. I have no story, light for service came on dash board and I made appointment on the last day for service. They did a good job. More

Great service Came in for a service visit. We received promote service. Did not leave feeling like an experience of getting me in the door and empty my wallet. Came in for a service visit. We received promote service. Did not leave feeling like an experience of getting me in the door and empty my wallet. More

Lynsey was very helpful It was our 1st time at Lakeland VW since we moved here from Ohio. Lindsey was very nice and attentive to our needs. We'll be back. It was our 1st time at Lakeland VW since we moved here from Ohio. Lindsey was very nice and attentive to our needs. We'll be back. More

A Big Hit. A big thank you goes out to all the help in the service department at Lakeland Volkswagen. I brought my car in for service for two new tires and a fr A big thank you goes out to all the help in the service department at Lakeland Volkswagen. I brought my car in for service for two new tires and a front in alignment and everything went well. Couldn’t ask for better service. More

Tire replacement Great prompt service! Got me in right away and when they found out it would be longer than expected a loaner was made available to me immediately. Great prompt service! Got me in right away and when they found out it would be longer than expected a loaner was made available to me immediately. Great customer service from Lindsay in service. More

Lots of engine lights on Took a while to get a loaner car but everything was fixed in a couple of days. Service advisor Lindsay is very professional and nice. Took a while to get a loaner car but everything was fixed in a couple of days. Service advisor Lindsay is very professional and nice. More

Started good and ended mad My car was taken care of but it was also damaged and the dealer tried to cover it up without telling me.i appreciate the work done but I would not hav My car was taken care of but it was also damaged and the dealer tried to cover it up without telling me.i appreciate the work done but I would not have been upset if they would have been honest.my rocker panel on passenger side looks like they put it on the lift wrong and dented the rocker and replaced black rocker molding and left dent in rocker panel. This is about as unprofessional as it gets.i am very disappointed and will not return to Lakeland vw More