Lakeland Volkswagen - Service Center

Transmission Filter & Fluids I mistakenly scheduled the transmission service for 1130. It's an all day job. Literally open to close the following day. They can't work with hot flu I mistakenly scheduled the transmission service for 1130. It's an all day job. Literally open to close the following day. They can't work with hot fluids. The staff was most congenial. The chairs were almost soft enough to sleep in, almost. Extremely friendly service. More

Great Service I have gone to Lakeland VW for 8 years now and would not take my VW anywhere else. Their customer service is always excellent!! thank you Lakeland VW I have gone to Lakeland VW for 8 years now and would not take my VW anywhere else. Their customer service is always excellent!! thank you Lakeland VW More

Satisfied all around with staff and service. I was completely satisfied with the inspection and service to my vehicle. I was glad I had the road hazard insurance which covered replacing one of my I was completely satisfied with the inspection and service to my vehicle. I was glad I had the road hazard insurance which covered replacing one of my wheels and the labor involved. I also appreciated the loaner car as we had to wait on parts to repair the damage to my wiring harness! All in all it was a very satisfying experience. Thanks for a job well done! More

THE WORST I brought my vehicle there to be diagnosed. I advised that I will take it somewhere else and was told on FRIDAY my vehicle will be put back together. I brought my vehicle there to be diagnosed. I advised that I will take it somewhere else and was told on FRIDAY my vehicle will be put back together. I called to make sure it was and was told it was so it can be picked up. When it was picked up it was not put back together and numerous things were still lose and broken. I have photos of it. After paying money for this to be done. I WILL NEVER COME AND WILL SPREAD THE WORD ABOUT THIS INCIDENT!!!! More

Good service shop for vw I was on vacation and needed an oil change. I found this shop and set up a appointment. Arrived and they took care of me. I loved the included car was I was on vacation and needed an oil change. I found this shop and set up a appointment. Arrived and they took care of me. I loved the included car wash. They did a great job cleaning it as it was quite dirty. The lady at the service desk handling my service appointment was friendly and kept me informed during the process. Thanks More

Lindsey does a great job! Lindsey is a new person in the service department, but she handles the job like an experienced pro. She is polite, friendly, and enthusiastic about he Lindsey is a new person in the service department, but she handles the job like an experienced pro. She is polite, friendly, and enthusiastic about her job, and she works hard to make certain that her customers are taken care of. More

Quick service New brake rotors were installed quickly and correct the first time. Fair part price and great friendly service from the entire team at Lakeland VW! New brake rotors were installed quickly and correct the first time. Fair part price and great friendly service from the entire team at Lakeland VW! More

General Maintainence We moved here from Minnesota not having done business with you. We have had our VW EOS in twice with complete satisfaction. Al.l of your staff have b We moved here from Minnesota not having done business with you. We have had our VW EOS in twice with complete satisfaction. Al.l of your staff have been very courteous, especially Gary. It’s a pleasure doing business with you. More

Won't be back Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drov Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drove 60 miles for terrible service. . More

Great The new girl in the service area did a great job of taking care of things while i waited, unfortunately i don't remember her name, but she made sure I The new girl in the service area did a great job of taking care of things while i waited, unfortunately i don't remember her name, but she made sure I was able to get in and out as quickly as possible More