Lakeland Volkswagen - Service Center

Recall While they worked on the recall, gave ride to my destination and finished in a timely manner. The vehicle was washed and clean once the recall was com While they worked on the recall, gave ride to my destination and finished in a timely manner. The vehicle was washed and clean once the recall was completed More

Quality service Always a professional atmosphere at Lakeland VW. Lindsey is such a lovely person to work with. I will definitely continue to get my Passat serviced he Always a professional atmosphere at Lakeland VW. Lindsey is such a lovely person to work with. I will definitely continue to get my Passat serviced here. More

New Tires Needed Jonathan and Brian were helpful as always in taking care of my 2017 Passat's needs, in this case, 4 new tires! Thanks Guys! Art Jonathan and Brian were helpful as always in taking care of my 2017 Passat's needs, in this case, 4 new tires! Thanks Guys! Art More

Passenger outter cv boot Repair was done quickly and correct. Nice place and great people! I will surely recommend people I know to this dealership for service or a vehicle. Repair was done quickly and correct. Nice place and great people! I will surely recommend people I know to this dealership for service or a vehicle. More

The whole experience is acceptable Everything was great.the service was on point I was greeted upon arrival and offered drinks and snacks. Shown where to be seated cause I waited on my Everything was great.the service was on point I was greeted upon arrival and offered drinks and snacks. Shown where to be seated cause I waited on my car. Service on done in a timely manner the only thing was they left service Light on I called went back and they fixed it. More

Gary was a great help I just bought be new CC and I wanted to make sure I got a good deal. Gary took care of me to ensure the car was in good shape. I just bought be new CC and I wanted to make sure I got a good deal. Gary took care of me to ensure the car was in good shape. More

Always great. Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them wit Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them with respect, the payback always comes back threefold. I think people who are obnoxious jerks get exactly what they deserve want to going to a place of business. I’m in a line of work where I am literally forced to put up with and be nice to the general public. So my attitude is I don’t want them to have to put up with me, I want to be somebody who walks in there that they’re happy to see. That’s always my goal, and they are always great to me. Great job as usual. By the way, Jonathan and Dan, you were right, I did need a full alignment LOL. More

Great Service!! My wife had an issue with her 2014 VW Jetta while driving around downtown Lakeland. While negotiating a corner, a red oil light turned on and started My wife had an issue with her 2014 VW Jetta while driving around downtown Lakeland. While negotiating a corner, a red oil light turned on and started to blink. She was not sure what had happened, but after researching the issue in the manual, she discovered that the oil pan might have enough in it. She confirmed her suspicion upon checking the oil levels under the hood. To be safe, she called VW to see if she could drop off the car, and have them look at it. They agreed, and so, she had AAA bring the Jetta to Lakeland VW so that Brian and company could diagnose the vehicle. As always, Service Manager, St. Brian and his band of merry VW techs and service reps fixed the issue in a flash! Thanks again to Lakeland VW Service Team! Keep up the great work you do! More

Amazing...professional and courteous My service and parts options were explained to me in detail and I was even offered a discount......wasn’t expecting that! Thanks Jonathan ! Hirem in My service and parts options were explained to me in detail and I was even offered a discount......wasn’t expecting that! Thanks Jonathan ! Hirem in sales is always knowledgeable on the new models More

Great overall Ease of scheduling, walking in and being attended to as soon as available to do so, services and repairs reviewed prior to starting, identifying issue Ease of scheduling, walking in and being attended to as soon as available to do so, services and repairs reviewed prior to starting, identifying issues with thorough inspection. Car wash service could definitely improve, however it is complimentary More