1,835 Reviews of Lakeland Volkswagen - Service Center
VW Service Dept Great VW Lakeland dealership customer service. As always friendly welcome when driving into clean spotless area. Immediate accommodating customer Great VW Lakeland dealership customer service. As always friendly welcome when driving into clean spotless area. Immediate accommodating customer in taking down info for service and asking if a ride is needed. otherwise the waiting area is immaculate and accommodating with amenities. More
Outstanding customer service Took my Volkswagon for a recall and Gary at the service desk was very courteous and said abou 1 hr or 2 and it would be ready. They were very busy tha Took my Volkswagon for a recall and Gary at the service desk was very courteous and said abou 1 hr or 2 and it would be ready. They were very busy that day but it was ready in that length of time. They even washed it for me too. More
you do not me write a review I’ve took my vehicle a couple times! But they can’t find anything wrong, but they only drive around the block! I know that something wrong the the sys I’ve took my vehicle a couple times! But they can’t find anything wrong, but they only drive around the block! I know that something wrong the the system! More
LakelandVW is the greatest I have been dealing with iLakeland VW for the last two years and never once have i beenI dissatisfied. They have gone above and beyond the call of dut I have been dealing with iLakeland VW for the last two years and never once have i beenI dissatisfied. They have gone above and beyond the call of duty to help me whether it be a simple question or whether I need service. I would always give them a five star plus rating. Everyone there is very service oriented. More
Awesome service experience!! Came in for my first scheduled service appointment on a crazy Saturday morning and Gary took the time to walk me through all the work they were going Came in for my first scheduled service appointment on a crazy Saturday morning and Gary took the time to walk me through all the work they were going to do. I felt more like a friend than a customer. More
Excellent customer service! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! Had a recall on my emission system & was worked in quickly. They checked my entire car over & even washed it. The customer service was excellent! More
Flat tire I had a flat tire. I stopped in and the service department took my car in. I had to purchase a new tire because I had a nail in the side wall. I had a flat tire. I stopped in and the service department took my car in. I had to purchase a new tire because I had a nail in the side wall. More
AMAZING PERSONNEL AND SERVICE I have had VERY poor service at a different dealership and thought it was the standard. I was completely wrong! I've had nothing g but positive experi I have had VERY poor service at a different dealership and thought it was the standard. I was completely wrong! I've had nothing g but positive experiences and felt the personnel really cared about the car and a positive outcome. I really felt like they cared about.me and went out of their way to make sure everything was handled. More
Effective service I made appointment for 10 am and Srvice was performed within the two hours allotted. Bryan was very courteous and helpful as always. Thank you for you I made appointment for 10 am and Srvice was performed within the two hours allotted. Bryan was very courteous and helpful as always. Thank you for your service and a clean car. More
Always excellent This dealership is overall excellent in sales,service and customer service. Thanks for everything I live in Winter Haven and dont mind the drive that' This dealership is overall excellent in sales,service and customer service. Thanks for everything I live in Winter Haven and dont mind the drive that's how excellent it is. More