Lakeland Volkswagen - Service Center

Very friendly and professional. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. More

They are professional, friendly and helpful. Hiram is great and always available to offer advice and support. Katlyn was very good as well. Hiram is great and always available to offer advice and support. Katlyn was very good as well. More

Always good service! Will be back. Definitely a very good experience. Highly recommend to other people. Will be back. Definitely a very good experience. Highly recommend to other people. More

N/A N/A N/A N/A no comment Katlyn was nice and friendly. Very helpful Thank you Very helpful Thank you More

Matthew was very professional, knowledgeable and courteous. He provided outstanding customer service! Thank you Matt! courteous. He provided outstanding customer service! Thank you Matt! More

I made an appointment and it took almost 2. 5 hours for the oil change. Not sure why 5 hours for the oil change. Not sure why More

Good customer service, bad at service time estimate. Was told car would probably be done in 2 hours so I left to come back later only for it to be done about 20 mins later. Was told car would probably be done in 2 hours so I left to come back later only for it to be done about 20 mins later. More

Matt was very kind and informative. The service was speedy. Helpful for future services too. The service was speedy. Helpful for future services too. More

The dealership is quiet and clean. The complimentary refreshments are the best, I've seen at Volkswagen but they are acceptable The complimentary refreshments are the best, I've seen at Volkswagen but they are acceptable More

They are always willing to help and help you get what you need. Best service need. Best service More