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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,829 Reviews

1,829 Reviews of Lakeland Volkswagen - Service Center

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March 10, 2024

Very fast and helpful I felt very comfortable and received excellent customer service in a timely manner More

by chantb3535
Recommend Dealer
Yes
March 08, 2024

Was very helpful and got my vehicle in quick Fix the problem and washed my vehicle More

by chester.harris57
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
March 07, 2024

Staff is helpful, friendly and knowledgeable. With the exception of the prices, I appreciate the convenience using the dealership. More

by CYNTHIAHAFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
March 06, 2024

Great service and team fixed our cars issue. Lakeland VW provides quality service for our car. More

by Mark W
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
March 06, 2024

I have always had really good service. ...no real long wait times, and the employees and mechanics have always been helpful More

by GHOCHSR27
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
March 06, 2024

Lack of communication and they called numbers that i repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account. More

by VW owner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
Mar 07, 2024 -

Lakeland Volkswagen responded

not sure as to why you gave us a bad review, you called and insulted my staff member cursed at them, after we accommodated you, we should give you a review, unprofessional behavior

March 05, 2024

Matt is a true asset to Lakeland VW and his customers as is Dan the Master mechanic and Jeremy More

by moyano.lou
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
March 05, 2024

All staff members were so kind and helpful. I didn't have an appointment and had never been there before and they were still able to find time to fix our issue. I bought the car used from anoth More

by cgosnay1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham, Nick Maxvill
March 05, 2024

It was unacceptable, my vehicle still isn't fixed, the bright yellow warning light still lit even though they said it would reset after I drove it. They tried to steal the tow eye that I bought from them More

by Kellyford407
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Katlyn Oldham, Katlyn Oldham
March 03, 2024

Give stars! ! Five stars! Went above and beyond to figure out what was wrong with our vehicle. Was diagnosed very fast, and service was top notch! Also helped us More

by mariasutmiller
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham, Katlyn Oldham
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