Lakeland Volkswagen - Service Center

My experience at Lakeland VW was, and has been, truly exceptional. The employees showcase an impressive level of professionalism, extensive knowledge, and an unwavering- and genuine- commitment to satis exceptional. The employees showcase an impressive level of professionalism, extensive knowledge, and an unwavering- and genuine- commitment to satisfying the customer. Their outstanding service deserves acknowledgment, and I wholeheartedly appreciate their dedication to excellence. Larry, Matthew, Ashley, the other Ashleigh, Saul - and anyone else whom I may have missed / or may not know their name (my apologies)- I greatly appreciate all of their exceptional and friendly service, which truly sets them apart, and I believe all of their dedication merits recognition. More

On time very polite wait time short That's all I have to say Ok thanks say Ok thanks More

Very professional and helped me with an emergency for my flat tire! 10-10 recommend flat tire! 10-10 recommend More

Service was great it just took a long time to get the car in. The appt was for 10:30 and it was not finished until 12:30 for a simple oil change. in. The appt was for 10:30 and it was not finished until 12:30 for a simple oil change. More

The process was easy and went well. But the cost may keep from getting future service done at the dealership. But the cost may keep from getting future service done at the dealership. More

It was okay It's all I got I don't have anything to complain about Thanks complain about Thanks More

Nice stay. Repaired my car as requested. Found another problem. Matt explained the full situation and options. Repaired my car as requested. Found another problem. Matt explained the full situation and options. More

Great customer service,It was an easy process through out the entire time Great customer service,it was an easy process all through the entire time I was there the entire time Great customer service,it was an easy process all through the entire time I was there More

Melissa is always very helpful, thorough, knowledgeable and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfor and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfortable and the coffee and water is a plus! Thank you! More

Ashley was very helpful and pleasant. The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brake The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brakes and said they did not require replacement. Seems questionable practice to me. More