Lakeland Volkswagen - Service Center

This dealership is incredibly helpful, and the service people are some of the kindest in the industry. people are some of the kindest in the industry. More

They installed a part they didn’t need to be installed the key fob I needed a battery I didn’t check it cost me $590. I’ll never go there again. the key fob I needed a battery I didn’t check it cost me $590. I’ll never go there again. More

They didn’t rotate tire as part of scheduled maintenance requirements when I came in for my oil change requirements when I came in for my oil change More

Perfect! Everyone was so helpful and polite. Fast service. I got a great deal on a used Passat. Everyone was so helpful and polite. Fast service. I got a great deal on a used Passat. More

Went here first for an airbag recall never had a light on just went in to get the recall fixed they had to order a part that took quite awhile to get there but they fixed it i left with the airbag light on s just went in to get the recall fixed they had to order a part that took quite awhile to get there but they fixed it i left with the airbag light on suddenly and didn’t have time to bring it back again. shouldn’t have left with a light that was never on my car. took it back to get other issues on my car fixed and i told they about how they left the light on and to wipe my dash of it or double check what they fixed and refused to do so without a 130 dollar charge to check what they originally messed up. extremely frustrating. the other issues were fixed in two weeks but they gave me a loaner vehicle free of charge. More

My experience was great! They provided excellent customer service and kept me informed with updates. They provided excellent customer service and kept me informed with updates. More

Ashleigh was very helpful and understanding. Even though the technicians were unable to fix my issue Ashleigh tried everything to help me out. Even though the technicians were unable to fix my issue Ashleigh tried everything to help me out. More

Everyone was very courteous, and our repairs were done sooner than expected! The waiting room was very comfortable too! sooner than expected! The waiting room was very comfortable too! More

It was a courteous and friendly interaction with all the staff. My car was. Ready within couple days as they did not stock the part it needed. Good service over all staff. My car was. Ready within couple days as they did not stock the part it needed. Good service over all More

Took care of me right away without having an appointment. Gave me a quote on tires. Gave me a quote on tires. More