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This rating includes all service center reviews, with more weight given to recent reviews.
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1,818 Reviews of Lakeland Volkswagen - Service Center
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Verified Customer
September 20, 2023
Worst service. Literally will never buy a Volkswagen again . This is my second car with you guys Literally will never buy a Volkswagen again . This is my second car with you guys More
by kaittt817
Employees Worked With
September 20, 2023
You schedule you appt. at your convenience and the work is thoroughly completed within a reasonable timeframe at your convenience and the work is thoroughly completed within a reasonable timeframe More
by DIANE.KOULOGIANES
Employees Worked With
September 19, 2023
Highly recommend this service department. Organized, communicative, friendly and competent. One of the best experiences with a VW service department in my opinion. Organized, communicative, friendly and competent. One of the best experiences with a VW service department in my opinion. More
by kimberlybaron
Employees Worked With
Ashleigh in service
September 17, 2023
Everything was awesome everyone was so nice. It was very clean and inviting. Will definitely return It was very clean and inviting. Will definitely return More
by smileigh25
Employees Worked With
September 16, 2023
The lady that helped me was very nice and informative. I appreciate the accurate timeframes given. I appreciate the accurate timeframes given. More
by bjefferson39
Employees Worked With
September 15, 2023
They were really attentive, friendly, professional, and got the job done! I have confidence in this place. got the job done! I have confidence in this place. More
by MIRACLERENAE77
September 14, 2023
Katelyn was amazing great communication on her part. Kept me well informed received multiple calls with status updates super friendly Kept me well informed received multiple calls with status updates super friendly More
by eileen004
Employees Worked With
September 12, 2023
The issue I have with the guys there at Lakeland Volks wagen is the comunication is very poor, it is always one sided thier side and collecting money. They worked on my car and really couldn't solve the wagen is the comunication is very poor, it is always one sided thier side and collecting money. They worked on my car and really couldn't solve the problem and really never did. The repair cost me oer $5600, and if you include all the small things done before to solve the issue before they suggested the $5600 repair it cost over $6000 in total. The people there don't know how to trouble shoot the problem and just go with what ever to get you in and out & collect cash. They even didn't take the time to see my vechile is in KM and not miles, they add my milage in carfax as miles and that is a big difference than KM. This all addes up to just not caring about customer at all. Regards, David Budgell More
by David Budgell
