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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,820 Reviews

1,820 Reviews of Lakeland Volkswagen - Service Center

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July 05, 2023

You guys left the hose from the engine to radiator out . Messed up my car even more More

by gannarubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 04, 2023

Pleasant experience. Friendly and informative staff. Fast service with complimentary car wash! I will definitely be a return customer! More

by wildnightduchess03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

The communication about parts and actual problems were surely mutually frustrating but smoothed out successfully by both the service department and the parts department. Resolution done, the timing for re More

by bbspdstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
July 01, 2023

Too expensive. Brandon is cheaper. The service was I little bit slow but the installation was good More

by andujarcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
June 30, 2023

Great service. When they found more work was needed on the vehicle, they drove us to the mall until it was done. More

by mamabusch58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Repairs on my vehicle were handled well between factory and extended warranty. When a noise appeared on the vehicle afterward it was looked at with no charge and repaired. My car runs great now More

by justice.grabinski
Recommend Dealer
Yes
Employees Worked With
Ashleigh
June 30, 2023

The service department was great! They handled all of my concerns and issues in a timely matter. More

by sunnil18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
June 30, 2023

This dealership is good at communicating with customers about services that are being completed on your car, as well as recommended services. I appreciate that they don't push you to get services you're no More

by jaidahawkins96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
June 29, 2023

Very happy with my service at V. W My advisor was very helpful. I would recommend other VW owners to use your service. More

by DEVANE10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Matt was very professional and fully explained the work that needed to be done. Thank you. More

by jtorch79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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