Lakeland Volkswagen - Service Center

Matt was very professional and fully explained the work that needed to be done. Thank you. that needed to be done. Thank you. More

Staff is very courtesy and professional. Matt Lindberg was very informative and patient as to my repair questions. Matt Lindberg was very informative and patient as to my repair questions. More

Very easy to get in and have your vehicle worked on great friendly people knowledgeable. I live in Georgia, but actually found it easier to get in in Lakeland while visiting family then at home enjoyed the p friendly people knowledgeable. I live in Georgia, but actually found it easier to get in in Lakeland while visiting family then at home enjoyed the people tremendously. More

Very helpful and kind! The process has been very easy. We will be def back for our next purchase The process has been very easy. We will be def back for our next purchase More

They tried to scam me saying I needed a fuel pump and a bunch of other repairs to fix my car totaling almost 4 thousand dollars. The problem ended up being a 60$ fuel filter that not one of the technicians bunch of other repairs to fix my car totaling almost 4 thousand dollars. The problem ended up being a 60$ fuel filter that not one of the technicians listed or talked about. All they were concerned about is making the most money off me. If I could give them less then 1 star I would More

They are always kind , honest and reassuring. They have excellent customer service skills and give honest feed back . They have excellent customer service skills and give honest feed back . More

Great communication and very efficient process from start to end. No issues at all. Thank you. to end. No issues at all. Thank you. More

Great experience, professional and friendly. The service department is also very knowledgeable and well trained. The service department is also very knowledgeable and well trained. More

I was very dissatisfied with my service, I had an appointment scheduled for that day and it took over 3 1/2 hours for an oil change. I am unsure of why an appointment would be booked at the dealershi appointment scheduled for that day and it took over 3 1/2 hours for an oil change. I am unsure of why an appointment would be booked at the dealership is too busy to handle it. More

Quick and painless. The team was efficient and took care of my car. Thank you. The team was efficient and took care of my car. Thank you. More