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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,824 Reviews

1,824 Reviews of Lakeland Volkswagen - Service Center

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March 17, 2023

Great place to get your vehicle serviced. They kept me updated every step of the way More

by spunknlazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
March 16, 2023

The staff is great in and out and keep you informed of what was going on with your car. More

by AngelaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 16, 2023

I have had my Atlas Cross Sport brought back 6 times for speaker issues. For all of my issues they offered to put some gas in my tank. They put a 1/4 tank of gas. After 6 trips back to rectify an issue that More

by jruss1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Hello good afternoon, I had no problems with service. I was in and out. But I was charged $140 dollars for an oil change. That's ridiculous, the highest I ever paid actually. I think that's a bit much. I More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ruiz
March 09, 2023

Kaitlyn and Matthew are the best! ! I Wouldn’t trust anyone else with servicing my Volkswagen! More

by eejitslayer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 09, 2023

To slow and too expensive. Took 2 hours plus for an oil change and cabin filter. More

by MPESCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 08, 2023

It took just about as long as I expected and given for a time estimate. More

by samwiitala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
March 08, 2023

My service was incomplete. I made an appointment for an oil change and tire rotation. Only the oil change was completed. More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Everyone was very nice and helpful. They answered all of my questions with a smile. More

by mariah.clark99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 06, 2023

Great and professional customer service, no complaints. Will be my go to place from now on. More

by srleon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
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