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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,838 Reviews

1,838 Reviews of Lakeland Volkswagen - Service Center

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March 30, 2023

Lakeland VW is a good place to buy a car. The service department is very prompt on getting you in for service on your car. The one negative I have is it takes me 45 minutes to get there. VW More

by russellr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
March 30, 2023

Anthony and Ashley have been awesome throughout this whole experience. I am happy to pay them to do any repairs on my vehicle. They have made an extremely difficult situation as easy as possible. More

by campnic917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Ashley , Katlyn Oldham
March 28, 2023

This location has Very friendly service. The entire setup is very efficient and customer friendly. More

by Steven.barthel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
March 26, 2023

Terrible pricing! No priority to make things logical and convenient for the customer. Confusing bait n switch billing. More

by allison.laiosa.waiverservices
Recommend Dealer
No
Employees Worked With
Please see my bill for the dude I talked with. White make, between 30 and 40, Matthew Lindberg, Katlyn Oldham
March 26, 2023

Here at Lakeland, Matt is my go to guy in service! He assures when I come in its exceptional turnaround time. More

by trenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
March 23, 2023

Cash after every time I have been there, my issue has been resolved quickly and without trying to sell me additional Services just for the sake of selling them. This last visit, the part I needed for my More

by BCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
March 23, 2023

I visited lakeland Volkswagen to get my sun visor fixed and the team was very helpful and timely. Becky and Ashley were so helpful and they made my visit super pleasant! More

by thomas bretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Ashley, Ashley Broyles
March 22, 2023

I was not pleased with my last visit and most likely won't be back... More

by jrsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
March 22, 2023

I've been disappointed with the service of getting a tire changed. And the lack of communication with the dealership. Next time I will be sure to write down a log of the dates, times, and the employees, just More

by JJP418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
March 22, 2023

Anthony was great and efficient in communicating what can be done for the car. He also really goes the extra mile to make sure you’re taken care of so you can look over your options. Thanks Anthony! More

by kevencatalan001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Crisel
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