Lakeland Volkswagen - Service Center

To slow and too expensive. Took 2 hours plus for an oil change and cabin filter. Took 2 hours plus for an oil change and cabin filter. More

It took just about as long as I expected and given for a time estimate. time estimate. More

My service was incomplete. I made an appointment for an oil change and tire rotation. Only the oil change was completed. I made an appointment for an oil change and tire rotation. Only the oil change was completed. More

The staff was timely, courteous and helpful. Would have no issue recommending VW of Lakeland to friends and family. Would have no issue recommending VW of Lakeland to friends and family. More

Great and professional customer service, no complaints. Will be my go to place from now on. Will be my go to place from now on. More

Everyone was very nice and helpful. They answered all of my questions with a smile. They answered all of my questions with a smile. More

Mechanics failed to properly install my battery. They never tested the voltage and they left the plastic cap on the terminal. They were going to charge me nearly $170 for diagnostics? This dealershi They never tested the voltage and they left the plastic cap on the terminal. They were going to charge me nearly $170 for diagnostics? This dealership is not to be trusted. More

Super easy scheduling online and dropping off, car was ready and waiting at the end of the day ready and waiting at the end of the day More

The service department is very competent and extremely polite, Matt, Kaitlin, Anthony and Dan in service really knows VW mechanics. polite, Matt, Kaitlin, Anthony and Dan in service really knows VW mechanics. More

I continue to visit lakeland VW because of Matt the service advisor and Dan the master mechanic!!! They are the backbone of the service dept! service advisor and Dan the master mechanic!!! They are the backbone of the service dept! More