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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,824 Reviews

1,824 Reviews of Lakeland Volkswagen - Service Center

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February 05, 2023

Did not appreciate your checking out anything other than what I asked for I don,t believe what you charged for the little part you replaced I feel that was robbery I will certainly try not to come back ther More

by BTKINGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

.My patronage is consistant because of Matt and others in the service dept! They always supass my expectations. More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 03, 2023

Incorrect price quoted. Work order Incorrect and included services that were not requested. No follow-up on resolution More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
February 02, 2023

Fast and reliable good service will recommend any time thank you for the fast and good More

by 1021joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 02, 2023

Dealership has a nice enough waiting area. They offer a few free beverage offerings to customers. More

by samiprice868
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
February 01, 2023

I love the ease of service and the constant updates about my vehicle. Shuttle to mall if I have a long wait is definitely a plus and better than other places I’ve been to under other vehicle brands. More

by OMAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
January 30, 2023

Great and efficient service. They take good and quick care of their customers. And the car wash service is awesome More

by Jmarchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
January 26, 2023

Service personnel diagnosed and explained the problem. . Repair costs were calculated and fully explained to us. More

by rbremermd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
January 26, 2023

Sales department is good, but service department is lacking. I needed a tire replaced asap but they were not able to do it for a few several days. More

by jon.stebbins25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Very professional and Friendly workers . Iam very happy with the service provided to my Atlas . More

by fanor.hoyos59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
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