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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,818 Reviews

1,818 Reviews of Lakeland Volkswagen - Service Center

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July 26, 2022

Excellent customer care service from Matt B. From the service department. He did a great job More

by alex42010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
July 21, 2022

Quick and the best customer service. Communication was fantastic. I will only go there for any type of car service. Thank you, guys. More

by ohwow52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 21, 2022

Good service but 2. 5 hrs for an oil change (with an appointment) it not convenient. More

by donnabryant65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 21, 2022

The dealership was great, had a timely response. Took great care of me and fixed my SUV in a timely manner. More

by Brenda King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 18, 2022

Fabulous experience. VW recall airbag. Took the car on time. Got it back within 15 mins of their quote.. No unnecessary paperwork. Professional staff. Nice waiting More

by LORNA_MCINTYRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
July 18, 2022

Service was quick, communication was great. Price was ok. Service advisor was friendly and talkative More

by lazyhammer1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 15, 2022

Straightforward diagnosis and explanation. A little pricey for repairs, but expected. The appointment process was easy and made it an easy choice. More

by alonzothompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
July 15, 2022

Quick and good service great customer service parts take awhile to come it but I think it was the part fault but overall good service More

by Morales14510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
July 15, 2022

Great customer service. Very friendly. I am a widow and I felt very comfortable about their service and not being taken advantage of. More

by ohwow52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
July 13, 2022

i came from oil change and some many new new issues i have to come out pocket ans is not related to nothing i did . More

by Christie.camacho1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard, Matthew Lindberg
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