Lakeland Volkswagen - Service Center

Had an appointment at 10 yesterday, I was there again for over 2 hrs. I understand your short handed but replacing a broken, glass holder and checking a clearcoat issue takes that long. Why do you make app over 2 hrs. I understand your short handed but replacing a broken, glass holder and checking a clearcoat issue takes that long. Why do you make appointments? More

Great service department. The staff is the best! Made waiting for my vehicle enjoyable. GREAT! The staff is the best! Made waiting for my vehicle enjoyable. GREAT! More

good great amazing awesome astounding cool super stupendous outstanding nice friendly really really really good stupendous outstanding nice friendly really really really good More

Even with an appointment I still was at the dealership for 2 hrs. Just and oil change and tire rotation. Also gad to drive back to the dealership because a light saying pressure lost came on. Last time for 2 hrs. Just and oil change and tire rotation. Also gad to drive back to the dealership because a light saying pressure lost came on. Last time I had to go back because a light came on after I left. Gas is almost $5 a gallon and I live in Haines City. These things should be taken care of before the car is released. Not only is it and inconvenience but very time consuming. More

The service team is outstanding and ensured my needs were fully met and they explained everything throughout the process! fully met and they explained everything throughout the process! More

Very kind and understanding attendant who helped me. Very honest and transparent about everything done on the car. Very honest and transparent about everything done on the car. More

The services people have always been very helpful. When I have an issue they are right on top of it and get the job done timely. When I have an issue they are right on top of it and get the job done timely. More

The service advisor Jeff Perard is such a good professional. The short staff that day was a little bothersome but his multitasking skills made things smooth. professional. The short staff that day was a little bothersome but his multitasking skills made things smooth. More

Very helpful. Answer questions very friendly their no place like Volkswagen dealer . You friendly neighbor dealership Answer questions very friendly their no place like Volkswagen dealer . You friendly neighbor dealership More

Drove up needing new car oil service and they fit me right into their schedule. right into their schedule. More