Lakeshore Chrysler Dodge Jeep RAM

Great transaction, no fuss. Exactly what I was looking for and no issues. Salesman was excellent l. for and no issues. Salesman was excellent l. More

Purchased a new 2018 Dodge Ram 1500 in February 2018. The sales experience was awful. After speaking to the manager, they offered my free oil changes. Later, when I tried to get the free oil changes, I was d sales experience was awful. After speaking to the manager, they offered my free oil changes. Later, when I tried to get the free oil changes, I was denied. After multiple tries, they finally found out they there was a “clerical error” and that I’d never been out into the system for the free oil changes. I left a negative review on Yelp. Right after 36 months elapsed (9 days outside of warranty), it was discovered that my 3rd brake light was leaking when it rained. The service department at Lakeshore told me that it would not be covered even though I was only at 20,000 miles. I had to dispute this with Ram and they sided with me and handled the repairs. However, by that point, my interior was full of mildew and seat tracks were rusted from all of the moisture and I was expected to eat the costs of the collateral damage. I got rid of the truck. I reached out to the GSM at Lakeshore (Chad Manuel) who apologized and told me via emailed to go to Lakeshore Kenner or Slidell and they’d get me into a new truck. I found the truck I wanted at the Kenner Dealership. I reached out, as Mr. Manuel instructed, but his sales team said they couldn’t discuss the offer until I went to the dealership. I drove 60 miles only for them to tell me that the online price was non-negotiable! They couldn’t tell me THAT without wasting my time? Then I go to Lakeshore Slidell, pick out a truck and when the numbers are presented to the sales manager, they tell my salesman that they will not sell me any vehicles because of my negative Yelp review from 3 years prior!! After sending me to TWO dealerships, they won’t sell to me because of an honest review from 3 years ago. For all that, they could have told me that before wasting my time and gas. Worst dealerships I’ve ever dealt with - stay clear of ALL Lakeshore dealerships and their affiliates. More

Fast and efficient, the team was courteous and friendly. I most definitely will return for future purchases. I most definitely will return for future purchases. More

Darrien Lewis did an amazing job! I would give a 10 star rating if I could. rating if I could. More

Percy my sales rep was great couldn’t have asked for better service would definitely recommend better service would definitely recommend More

On, 9 Sep 2021, Lakeshore Dealer advertised price on internet for 2021 Ram VIN 3C6UR5FL1MG661406 was $71,795 which is the MSRP. Drove 50 miles to look at vehicle. Then they tell me there is a $4,000 mar internet for 2021 Ram VIN 3C6UR5FL1MG661406 was $71,795 which is the MSRP. Drove 50 miles to look at vehicle. Then they tell me there is a $4,000 mark up because of supply and demand. They also have a 2021 1500 TRX VIN 1C6SRFU95MN744686 listed for $75,790, but you will find there is a $15,000 mark up on it if you just show up at the dealership. Not satisfied at all with there marketing scheme. More

Frances was very attentive and friendly. She did a great job explaining the vehicle and answering questions. The process was very easy and would recommend the dealership to anyone. job explaining the vehicle and answering questions. The process was very easy and would recommend the dealership to anyone. More

Awesome customer service and sales very polite people working in sales and service department very highly recommended for future business with the dealership and will recommend more customers working in sales and service department very highly recommended for future business with the dealership and will recommend more customers More

My Jeep Compass has been in the service department since June 8,2021. Service department does not answer the phone and does not call me back when I leave a message June 8,2021. Service department does not answer the phone and does not call me back when I leave a message More

It was exceptional all the way around. The environment was laid back and the dealership was very clean. I would recommend to everyone I know was laid back and the dealership was very clean. I would recommend to everyone I know More