Lakeside Chevrolet - Service Center

I took my truck in for a battery draw. It took two weeks and trying a few different things but they got it fixed. I probably wasn't the most patient or pleasant customer the second week It took two weeks and trying a few different things but they got it fixed. I probably wasn't the most patient or pleasant customer the second week but they were always professional and made it right in the end. More

I love the customer service here. I won't go anywhere else. Chevy for life... else. Chevy for life... More

Pleasant people, but it took 12 visits to the service department to diagnose and replace a faulty FM radio antenna. department to diagnose and replace a faulty FM radio antenna. More

Very kind people work at this Chevy dealership. After my car was serviced, I got a call telling my I needed more things taken care of. I said okay. Then after speaking with a couple of service people that car was serviced, I got a call telling my I needed more things taken care of. I said okay. Then after speaking with a couple of service people that work in other dealerships I was told that I could have done some of that myself and that is how dealerships make extra money. HUMmmmm. ...concerning! Most likely I won't say yes the next time....at least not right away. More

My appointment was at 2:30 I arrived at 2:15 they told me it would take maybe an hour or less to complete my airbag replacement.. this was done in less than a half an hour was very pleased with their perform it would take maybe an hour or less to complete my airbag replacement.. this was done in less than a half an hour was very pleased with their performance. The people at the service desk were very professional and polite. More

The were quick to get me in done everything I needed and done a recall I didn’t know it needed. Good bunch of guys. done a recall I didn’t know it needed. Good bunch of guys. More

I called in scheduled an appointment to look at my Tahoe because it was making a noise. They determined it was the right front wheel bearing. They fixed it and everything is quiet again. Thanks Lakeside! because it was making a noise. They determined it was the right front wheel bearing. They fixed it and everything is quiet again. Thanks Lakeside! More

Great customer service. Professional staff very concerned about my needs. A very good experience with this Chevrolet dealership. about my needs. A very good experience with this Chevrolet dealership. More

The visit was very disappointing! They did not call with an estimate for repair, I needed to call them a few times to get the results of the inspection. They never mentioned the fact that there was a $100+ an estimate for repair, I needed to call them a few times to get the results of the inspection. They never mentioned the fact that there was a $100+ fee to check out the vehicle nor that the fee would not be applied if the work was done at the service center. Then when they started the work they called back that there was a broken part. I highly suspect the part was broken when they tried to take it off! They wanted to charge $90 for an oil change when the service being preformed involved an oil change! They kept the vehicle for a number of days to get the new part. Charges were discussed when I called to discover the vehicle would not be ready as arranged. Then, when we arrived to pick up the vehicle, the price was almost $300 higher. The service manager tried to say that he had discussed the prices at length with my husband and that was NOT at all true! When I was told a cost, I expected that price to be what I was being charged when I went to get the vehicle! The vehicle had no protective sheets in the vehicle, the fan was at the highest level, the heat was set over 85 degrees, and the work was not done inside the vehicle so there was not any reason for the fan to be at those settings. When the car was started, it was revealed they had not even updated the service settings on the car as oil life was still at 20% as it had been when the vehicle was dropped off. Talking to them over the phone was difficult as they were dismissive, argumentative, and very curt. It was not a pleasant experience and we will not return to this dealership. Very disappointed in our first time taking our car into this service center. More

Great service department they kept me informed what was going on and when parts would be in friendly and great people to work with going on and when parts would be in friendly and great people to work with More