Lakeview Ford-Lincoln

Discourteous Sales Experience I have been a Honda and Toyota owner for the past 10 years and recently decided to give Ford a chance. I met with a sales associate at Lakeview to dis I have been a Honda and Toyota owner for the past 10 years and recently decided to give Ford a chance. I met with a sales associate at Lakeview to discuss possibly purchasing a Certified Pre-Owned or leasing a new 2015 Fusion. We reviewed the options and the associate went to speak with his manager regarding pricing. He came back within about 10 minutes to review his Lease Offer offer with me. The offer was approximately $3,000 more and .5% higher interest than a comparable Honda Accord I priced out earlier that morning. I told the associate that the numbers weren't going to work. We both stood up and I extended my hand to shake his. He turned his back towards me and walked away. It was a disappointing service experience at best. While I am perfectly ok with not being able to negotiate a deal I am happy with, I am not ok with having a back turned towards me when I am trying to be curteous. Had the associate shook my hand we could have parted ways agreeing to disagree, instead, I left unwilling to give Ford another chance. More

I gave this dealer a great rating becuase of the friendliness of the staff. Also, because they worked hard to get the deal done as well as keeping the Insurance affordable. I would reccommend this d friendliness of the staff. Also, because they worked hard to get the deal done as well as keeping the Insurance affordable. I would reccommend this dealership to everyone that is interested in purchasing a vehicle. Robin Egelkraut More

As most people are, I am too busy to deal with the traditional dickering involved in buying a car. I send out 3-4 emails to different dealerships, asking for prices on a particular car with a given se traditional dickering involved in buying a car. I send out 3-4 emails to different dealerships, asking for prices on a particular car with a given set of options, and telling them the highest price I'm willing to pay for that car (usually based on invoice pricing). This dealership quoted me the lowest price, very close to invoice. I went in to talk to them, and was amazed at the friendly, helpful sales team. They made some recommendations about financing that, although not to their advantage, were great for me. I had gone there ready to have to push off aggressive sales pitches, and found myself in the position of someone that's pushing open a door, only to find that it's already opening...it was the best car-buying experience I've ever had. Since I put 50,000 miles per year on a car, I tend to use them up, and buy cars more often than some people. More

I have bought a couple of cars in the past I will say this was the easiest and the best experience I have ever had ! I walk out of there with what I wanted and also felt like I just made a couple new fri this was the easiest and the best experience I have ever had ! I walk out of there with what I wanted and also felt like I just made a couple new friends. Thank you More

The sales and service department have always gone above and beyond to make our visits great. Sales worked with me to find just the right car for us! and beyond to make our visits great. Sales worked with me to find just the right car for us! More

I'm a detailed, analytical car shopper. After months of searching, I met with Lakeview Ford on a 2013 Lincoln MKZ. I knew which package I thought I wanted, I knew which upgrades interested me. Justin of searching, I met with Lakeview Ford on a 2013 Lincoln MKZ. I knew which package I thought I wanted, I knew which upgrades interested me. Justin Lerette, Lakeview's Lincoln Brand Champion, met with me and reviewed my selections and offered valuable insight. My decisions changed based on his feedback--for the better. He was as excited about my new car as I was, which made building the car fun. The entire car buying process was efficient and clean. Most of the work was done via phone and email. When I came in to pick up the car, I met with several departments of the dealership, signed the paperwork, got a lesson on the car, and was out the door in 1.5 hours--which in dealership time in nearly a miracle. And it wasn't rushed--it was simply highly organized. Time is my most precious commodity, and they were highly respectful and conscientious throughout from beginning to end. Kudos Lakeview Ford Lincoln, thank you for the excellent experience. More

This ford dealership is awesome. They understood my needs right away, and helped me decide what kind of car I should choose. I got a great deal, and they were very professional when selling me my new car. Th right away, and helped me decide what kind of car I should choose. I got a great deal, and they were very professional when selling me my new car. They were fast, and efficient. I am proud to wear the "Lakeview Ford-Lincoln" logo on the back of my car. More

I was very pleased with my experience. Everyone was very helpful, friendly, and I felt very comfortable. I recommend buying a car here. Great dealership! helpful, friendly, and I felt very comfortable. I recommend buying a car here. Great dealership! More

John worked very hard with me in searching for a 2012 John worked very hard with me in searching for a 2012 Ford Fusion. He was in constant contact with me on the phone and by e-mail. He was ALWAYS up John worked very hard with me in searching for a 2012 Ford Fusion. He was in constant contact with me on the phone and by e-mail. He was ALWAYS upbeat and understood my personal preferences. Even though finding a "New" 2012 Ford Fusion was difficult at this time of the year, he found the car I wanted! I picked it up on Christmas Eve. How great is that. The gentleman that worked with me on financing my vehicle, (sorry I can't recall his name at this moment) was also GREAT. He was able to find a great deal for me. I walked out with a new car, a great warranty, and most importantly, I believe I will come back to this dealership for further business!! Even though their are other Ford dealerships closer to home, Lakeview Ford-Lincoln is worth the drive for future business. More

I took a Mazda CX-7 to this dealer for warranty service (they were a Mazda dealer as well at the time). It turned out to be a very difficult problem to diagnose. Their Service Manager went out of his way t (they were a Mazda dealer as well at the time). It turned out to be a very difficult problem to diagnose. Their Service Manager went out of his way to get the problem resolved, even to the extent of asking if he could take the car home with him over night to drive the car more to help isolate the problem. In short, problem identified and resolved. Outstanding Customer Service. We now take our vehicles to this dealer for any service they can perform. On one visit for a routine oil change I asked them if they could remove a 12VDC power cable that was "stuck" in a 12VDC outlet. They did get it out and didn't charge for getting it removed. I would highly recommend this dealer and plan on purchasing my next vehicle from them (2013 Focus ST). More