Purchased a GMC Acadia with an extended warranty; plus had several repairs that were a written condition of the purchase. Repairs were never made correctly, held the truck at the garage for 3 weeks and never performed any of the repairs. Took vehicle elsewhere for repairs. Then truck was totaled by a drunk driver. Requested a refund of the warranty, this was sent to the dealer because they never provided the bank info to the warranty company and dealership was directed to turn it over to the bank. They cashed the check and kept the money, also, denied any knowledge of the check. After the warranty company notified them they were not dupposed to keep the money, they were supposed to deliver a check to the bank which they of course did not do. When I went to their office to ask them again to turn the money over to the bank, they told me I was trespassing and I needed to leave. They also said they were calling the police, I told them I would be waiting outside for the police and would be charging them with theft. Of course they never called the police, but, locked the door. They have a poor reputation and slide by proper business procedures. They will do anything to keep from paying for repairs or to cheat someone out of their money. Mike Barr and owner Jerry Munsch have raised the roof on being shady. Would never recommend them to my worst enemy.