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Lambert Auto Sales Inc

Claremont, NH

1.0
5 Lifetime Reviews Review Dealership

5 River Road

Claremont, NH

03743

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5 Reviews of Lambert Auto Sales Inc

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May 08, 2020

"Very bad dealership! Bought a jeep renegade there . And..."

- nhi3785

Very bad dealership! Bought a jeep renegade there . And besides being overcharged for it. They sold it to me knowing it had problems. They also don't want work on it . Which proves my point. Dont buy from these guys!!

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Recommend Dealer
No
Employees Worked With
Jason
February 26, 2019

"EXCEPTIONAL SERVICE"

- GRATEFUL

You should have your car serviced here, for anything and everything. The service is absolutely exceptional, the prices are extremely fair, the men and women that work here are kind and know what they are talking about. We were driving up from New York to Stowe when our car completely broke down. The towing company/repair shop the car initially landed at said my car would need an entirely new engine. I can only say it was a miracle that brought our car to Jay and his team at Lambert Auto for a second opinion. Jay reviewed the car and said he would be able to replace a few parts and get the car working again – for literally 1/10th of the price. His colleague Stephanie worked relentlessly with our (terrible) warranty company on our behalf. Everyone was extremely responsive to us, empathetic and hard working. Jay went ABOVE AND BEYOND for us. He not only correctly diagnosed and fixed our car quickly but went the extra mile. The only train we could catch up from NY got in at 6pm on a Saturday – two hours after closing time. Jay met us at the train station with the car and explained everything to us again in person. Without going too much into the details, we put ourselves in a bad spot when we made a stupid mistake with the car later that night. On 8pm on a Saturday Jay answered our call and helped us, out of the kindness of his heart, way after working hours. Jay and the team at Lambert Auto are kind, incredibly trustworthy, reliable, they will not rip you off and they know exactly what they’re doing. We would highly recommend working with Jay and Stephanie to have your car serviced – anything from an oil change to serious maintenance work or repair. You can trust this team 100%. If and when we are in that area of Vermont/New Hampshire again we will come back just for an oil change and to thank them again– I never want to have my car serviced any where else. This service and knowledge is truly unparalleled. Do yourself a favor and get your car serviced here!!

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Recommend Dealer
Yes
Employees Worked With
Jay, Stephanie
May 22, 2015

"They treated me like family."

- jdyess

From the minute we walked in, my wife and I were made to feel very welcome. Lambert isn't like most dealers in that they don't pounce like vultures. They were very friendly and let my wife and I make up our own mind. Working with Casey Bonas was great. Straight shooter who takes care of his customers. I recommend talking to him. When we couldn't get our car insurance agent on the phone (it was on a Saturday), they offered us a loaner to drive until Monday since we were trading in our other vehicle. It was a very nice Malibu. We decided on a 2015 Jeep Compass and have been so pleased with it. During the brutal winter of 2014/2015 it had no problems handling the snow and ice. Pay Lambert a visit!

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Recommend Dealer
Yes
Employees Worked With
Casey Bonas
December 05, 2013

"The latest service work I had done started out with a..."

- joemade1914

The latest service work I had done started out with a problem that was my fault. I was supposed to bring the vehicle in for a free inspection to keep the lifetime power-train warranty in force. Due to a severe illness I was not able to bring it in on time and Chrysler canceled the coverage. I called Chrysler several times explaining the situation and they would not reinstate the coverage. I went back to Lamberts and spoke with the owner John and service manager Phil and explained my situation. Phil contacted one of his service reps and working with him got it reinstated for me, no doubt saving me thousands of dollars in repair bills over the years I plan to keep the vehicle. I can't stress enough what a great dealership this is. Most of the employees have been there for many years which is rare in the auto sales business. Everyone is very friendly, they recently completed a large renovation and have an excellent friendly showroom and waiting area. John, the owner, is there most of the times I have been there and is always very friendly and welcoming. If you are looking for any new Jeep/Dodge/Chrysler vehicle, a used vehicle, or service on any vehicle give them a try, you'll be pleasantly surprised.

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Recommend Dealer
Yes
Employees Worked With
Phil and Jay
August 21, 2004

"Good customer service. Friendly and knowledgeable..."

- migilco

Good customer service. Friendly and knowledgeable personel.
They are a 5 Star Daimler Chrysler dealer. I highly recommend!
Had my parts right in stock.

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Recommend Dealer
Yes
Employees Worked With
Ron Landry
1
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