You should have your car serviced here, for anything and everything. The service is absolutely exceptional, the prices are extremely fair, the men and women that work here are kind and know what they are talking about.
We were driving up from New York to Stowe when our car completely broke down. The towing company/repair shop the car initially landed at said my car would need an entirely new engine. I can only say it was a miracle that brought our car to Jay and his team at Lambert Auto for a second opinion. Jay reviewed the car and said he would be able to replace a few parts and get the car working again – for literally 1/10th of the price. His colleague Stephanie worked relentlessly with our (terrible) warranty company on our behalf. Everyone was extremely responsive to us, empathetic and hard working.
Jay went ABOVE AND BEYOND for us. He not only correctly diagnosed and fixed our car quickly but went the extra mile. The only train we could catch up from NY got in at 6pm on a Saturday – two hours after closing time. Jay met us at the train station with the car and explained everything to us again in person.
Without going too much into the details, we put ourselves in a bad spot when we made a stupid mistake with the car later that night. On 8pm on a Saturday Jay answered our call and helped us, out of the kindness of his heart, way after working hours.
Jay and the team at Lambert Auto are kind, incredibly trustworthy, reliable, they will not rip you off and they know exactly what they’re doing. We would highly recommend working with Jay and Stephanie to have your car serviced – anything from an oil change to serious maintenance work or repair. You can trust this team 100%. If and when we are in that area of Vermont/New Hampshire again we will come back just for an oil change and to thank them again– I never want to have my car serviced any where else. This service and knowledge is truly unparalleled. Do yourself a favor and get your car serviced here!!