
Lambert Buick GMC
Cuyahoga Falls, OH
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As is Even though I bought a car "As Is", I wish they would have done at least a simple inspection. But the price was right. the salesperson was nice. Even though I bought a car "As Is", I wish they would have done at least a simple inspection. But the price was right. the salesperson was nice. More
great experience We stopped in just to look. Jeff was wonderful and we left with a car that day. Jeff was patient and knowledgeable. we test drove multiple cars to fi We stopped in just to look. Jeff was wonderful and we left with a car that day. Jeff was patient and knowledgeable. we test drove multiple cars to find the perfect one. More
Exceptional Customer Service Experience From the greeting from Gerald to the signing my loan papers EXCEPTIONAL CUSTOMER EXPERIENCE . I had been to 2 others dealerships that day and was trea From the greeting from Gerald to the signing my loan papers EXCEPTIONAL CUSTOMER EXPERIENCE . I had been to 2 others dealerships that day and was treated badly , from being ignored to being told what I was going to do... But not at Lambert I felt Like I was a family member , this is the 2nd car I have bought from Gerald and had the same experience both times !!!!! More
Friendly,comfortable, no pressure! We were able to take the vehicle to our mechanic for inspection with no problem. Upon return paperwork was completed quickly and we were in an out w We were able to take the vehicle to our mechanic for inspection with no problem. Upon return paperwork was completed quickly and we were in an out within an hour. Quick and simple. The way car buying should be. More
The customer service was great, very attentive staff. I had a great experience at Lambert. My sales associate, Pat Kassinger, had the vehicle I wanted to test drive ready and waiting when I arrived. The I had a great experience at Lambert. My sales associate, Pat Kassinger, had the vehicle I wanted to test drive ready and waiting when I arrived. They provided soft drinks for my kids and overall were very accommodating. More
Stress Free Buying Experience From the moment we were greeted by our salesman on the property (Richard Lanier), our buying experience was relaxed, informative, and satisfying. The From the moment we were greeted by our salesman on the property (Richard Lanier), our buying experience was relaxed, informative, and satisfying. The no-pressure approach, willingness to be flexible, and the "do whatever it takes" attitude was entirely refreshing for a car dealership. I appreciate the friendly staff....from Sales to Accounting to Management. Great group of people working there as a team. More
Helpful, honest and kind!!! Unbelievable experience- kind, knowledgeable and honest. Would recommend lambert in a heartbeat!!! my wife and i could not be happier with our experie Unbelievable experience- kind, knowledgeable and honest. Would recommend lambert in a heartbeat!!! my wife and i could not be happier with our experience at lambert buick! More
Best car buying experience ever Purchased a used GMC Terrain. Absolutely a pleasant, no-stress experience. We took a test drive, any questions fully answered, any concerns immediatel Purchased a used GMC Terrain. Absolutely a pleasant, no-stress experience. We took a test drive, any questions fully answered, any concerns immediately addressed and rectified. Everyone at the dealership is personable and professional. When I went to the bank to get a check, even they had good comments about the dealership! Lambert also had the best inventory and prices. I have already recommended this dealership to others, and will absolutely visit them again. More
Excellent buying experience I had the opportunity to work with Gerald a couple weeks ago. While I was unsure of the exact model I wanted, I did have a few in mind. Gerald was ver I had the opportunity to work with Gerald a couple weeks ago. While I was unsure of the exact model I wanted, I did have a few in mind. Gerald was very thorough and patient with me in discussing all the pros and cons of each vehicle. Because of all his help I was able to make an informed decision and very confident purchase. Gerald and his finance team also did a great job in making the actual purchase very quick and straightforward. I will definitely recommend Gerald and Lambert to anyone I know looking for a new vehicle. More
Great experience Garrett was friendly and was able to help us find exactly what we wanted. The experience all the way through the process was fast and painless. Garrett was friendly and was able to help us find exactly what we wanted. The experience all the way through the process was fast and painless. More