Lambert Buick GMC
Cuyahoga Falls, OH
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Excellent Very helpful staff, went out of their way to help me crunch numbers for different vehicles that I was interested in purchasing. Polite, friendly and Very helpful staff, went out of their way to help me crunch numbers for different vehicles that I was interested in purchasing. Polite, friendly and a clean environment. Offered me options I wasn't aware of. That's why I keep going back! Thank you all so much. My 5th purchase More
Easy to work with - no pressure Car that was on line was actually there (not always true in other places) and it was charged up and ready (PHEV). After getting my information, they Car that was on line was actually there (not always true in other places) and it was charged up and ready (PHEV). After getting my information, they just let me take the car so no pressure / sales pitch as I was trying to drive it and figure out what I wanted. Very good overall - and I love my Volt! More
Really Nice Car Talked to Dave Siemon for about a week on and off and he never put pressure on me to come out and look at the car or to purchase. Every time I sent hi Talked to Dave Siemon for about a week on and off and he never put pressure on me to come out and look at the car or to purchase. Every time I sent him a message he promptly got back to me. When we finally did drive out to look at the car we purchased it. Dave, the Management and finance department were very friendly and helpful since I live in a different state, even days after the sale. Thank you for a very pleasant experience, Bill F More
Service review Great job by Josh and his team. Car went in for warranty work and everything completed as promised. I would strongly recommend them to service any v Great job by Josh and his team. Car went in for warranty work and everything completed as promised. I would strongly recommend them to service any vehicle. More
Gmc Acadia I was disappointed that Lambert's doesn't use more local banks or credit unions for their financing. Using the top 5 (big) companies makes the paymen I was disappointed that Lambert's doesn't use more local banks or credit unions for their financing. Using the top 5 (big) companies makes the payments higher. Also not allowing out of state checks to be accepted is rough for those wanting to put a down payment on the vehicle. Our interest rate is outrageous. One of the local banks in the area could have given us a better interest rate (at least 2 points lower) but Lambert's isn't signed up with them. Possible reaching out to banks and credit unions in your area would be better. More people are using credit unions to get car loans. This is the only reason I would not recommend your dealership. We drove 1 hour to get there not expecting our financial businesses we use to be denied. They are very friendly at Lambert's, They drove me to the local bank so I could get a cashier check for the down payment. I would recommend this dealership if they were more adaptable to the needs of people out of state. More
A Visit with Good Friends From the warm greetings at the door through the scent of fresh baked cookies and brewed coffee in the waiting room, a service visit to Lambert Buick G From the warm greetings at the door through the scent of fresh baked cookies and brewed coffee in the waiting room, a service visit to Lambert Buick GMC is like visiting good friends. Like good friends, the wonderful staff treats customers with consideration and care. If something on the checklist needs attention, they alert us right away. If something is serious or needs immediate attention, the staff works with us to make sure our days are not inconvenienced unduly. One of the perks of being a longtime customer is that often the long term staff members make sure to greet us and often ask us about something they know about us. Just like a visit with a good friend, we leave with a warm feeling. More
Service was timely and and to the point The Encore went in for regular service. The advisor went over what was to be serviced and gave a timeline. Service time was quicker and the Encore w The Encore went in for regular service. The advisor went over what was to be serviced and gave a timeline. Service time was quicker and the Encore was washed. . . .my wife is happy. More
Extremely comfortable My daughter and I walked in and everyone was smiling and walking around. We had coffee and then a salesman, Garret, simply asked if we needed any hel My daughter and I walked in and everyone was smiling and walking around. We had coffee and then a salesman, Garret, simply asked if we needed any help, just let him know. Told him what I was looking for and out we went. Never got bothered once. The process went smoothe and quick, and out the door we went with a new vehicle. Thanks so much for the excellent service Karen More
Purchased 2018 Regal GS Good Price on the 2018 Regal GS , Very Happy with the car and will purchase new car at this dealership in the future. Best price anywhere within 50mi Good Price on the 2018 Regal GS , Very Happy with the car and will purchase new car at this dealership in the future. Best price anywhere within 50mi radius. More
Competent Salesman and Good Purchase Experience I came in to the dealership's service dept. for a check engine light. I was not happy with the resulting diagnosis of the problem. I purchased the veh I came in to the dealership's service dept. for a check engine light. I was not happy with the resulting diagnosis of the problem. I purchased the vehicle new from this dealership. My Terrain was low mileage and was shocked by the engine problem. I was not willing to put a lot of money into the repair feeling that this was just the tip of the iceberg so to speak. I spoke with John Sdono while I was awaiting my car being readied by the service dept. for my return home. After careful consideration I brought my spouse back with me to look at a car suggested by John. Long story short, we purchased the car. More
