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Lamborghini Houston - Service Center

Houston, TX

4.5
48 Reviews

48 Reviews of Lamborghini Houston - Service Center

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January 27, 2024

Nick was absolutely amazing and went above and beyond to meet my schedule needs. I appreciated his professionalism and genuine concern for my needs. More

by LYNN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 01, 2024 -

Lamborghini Houston responded

Thank you for taking the time to share your experience and for the wonderful feedback about Nick. We're absolutely thrilled to hear that he was able to exceed your expectations and provide exceptional service. It's particularly rewarding to know that Nick's efforts to accommodate your schedule needs were successful and appreciated. We understand that our customers have unique requirements, and it's always our aim to meet them as efficiently and effectively as possible.

January 15, 2024

Saul has been fantastic. Very helpful. Dealership has been very accommodating. I will be buying more cars. More

by Dillonmccarty89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lamborghini Houston responded

Thank you for choosing Lamborghini Houston, and we're thrilled to hear Saul provided you with a fantastic experience. We appreciate your loyalty and look forward to assisting you with more car purchases in the future.

January 01, 2024

I went to drop my 2012 Aventador for service to recall that i found in forums and on Recall website and i’m told my the service manager that ice to pay $600.00 for diagnostic before they can service any r More

by The Boss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jan 17, 2024 -

Lamborghini Houston responded

We appreciate your feedback and apologize for any inconvenience. Our team is committed to providing top-notch service, and we'll review our diagnostic process to ensure a smoother experience for our valued customers like you.

December 31, 2023

The service was outstanding. My only problem is that they do not offer loaner cars, so I had to wait for 3 hours while the service was done. Other dealers offer that service. More

by josh@jallenmgmt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lamborghini Houston responded

Thank you for the compliment on our outstanding service. We understand the inconvenience of not having loaner cars and will explore options to enhance our customer experience, ensuring your wait time is minimized in the future.

December 16, 2023

Fantastic experience working with McLaren Houston. My service advisor, Nicholas, was on point and was great at communicating the car's status as it was serviced. More

by GARRYWISEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
Jan 17, 2024 -

Lamborghini Houston responded

We're delighted to hear about your fantastic experience with McLaren Houston! Nicholas and our team aim to provide exceptional service, and we're grateful for your recommendation.

December 02, 2023

For the last three years it has been excellent service and sales , would recommend them to any one More

by shaun22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kim excellent
Jan 17, 2024 -

Lamborghini Houston responded

Thank you for being a loyal customer for the past three years! We appreciate your trust in our service and sales teams and look forward to continuing to meet and exceed your expectations.

November 01, 2023

I bought a car as is no warranty and had issues with it. Lamborghini sent a transport to my home and picked the car up. They worked with me and got the car fixed which I appreciate very much. I would recomm More

by RYSTRICK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny (technician)
October 28, 2023

Clear concise and efficient… the whole process made easy…. Love this place from day one More

by nap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Super smooth and fun experience. Very fast service center with good friendly technicians. Awesome dealer More

by CHRIS.A.CLEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Delgado, Mo Diab, Alexandra Robbins
October 04, 2023

Quickly picked up my car and addressed all my concerns. Then quickly had it back in my garage. Great Job! More

by RIRENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.