
Lamoureux Ford
East Brookfield, MA
Filter Reviews by Keyword
By Type
2,175 Reviews of Lamoureux Ford
"Once Again" My husband & I have been purchasing our vehicles from Lamoureux Ford for many years. Last year I recently leased a 2014 explorer,which I love, so now My husband & I have been purchasing our vehicles from Lamoureux Ford for many years. Last year I recently leased a 2014 explorer,which I love, so now that my husband needed a new truck,I returned to Bob Parker & Mark Lamoureux for help. They were so accommadating, they went out of their way to make sure he had everything he needed including hand controls. Thank You again! More
No hassle and fair The dealership is fair, thorough and creates a low pressure atmosphere. They make sure that the vehicle you are purchasing is the right one for you t The dealership is fair, thorough and creates a low pressure atmosphere. They make sure that the vehicle you are purchasing is the right one for you to own. More
Wonderful and Relaxing and Easy car buying Experience! I was really pleased with my experience at Lamoureux. I had bought my first car from Bill Thibaud back in 2010 and remembered having a great experienc I was really pleased with my experience at Lamoureux. I had bought my first car from Bill Thibaud back in 2010 and remembered having a great experience. When the icy road conditions took my 2007 Ford Focus to the junk yard, I decided to take a look at Lamoureux again. Bill was with other guests when I came in to look at cars, but that night he had emailed me a few different options of new and used cars in my price range. I had not given him much information as to what I was looking for, but he took the details I had said and sent along various cars with their specific details and their prices. It made it easy for me to take a look at the options online and then go to Bill with questions and concerns. This really expedited the process for me. Unfortunately, I did have to wait until checks from the insurance company came in to purchase the car. The dealership was patient and accommodating to my situation. They made it easy and relaxing for me. Also, The car I ended up purchasing was out of the showroom. Naturally the opening and closing of the doors drained the battery. When I went to test drive the car, the battery was dead. I laughed it off because it made sense for the battery to be a little drained. Nothing a jump couldn't fix. When I called up Bill to make the appointment to pick up the car, he said he had the guys in the service department replace the battery for me so I would have no future issues. Due to the battery being changed, my new car would not pass inspection, so Bill compensated me for the amount that it would cost to get an inspection closer to where I live. These guys go above and beyond! He then took me to the car and showed me how to set up the bluetooth and all of the neat functions of my new 2014 Ford Focus! Also, Marc Lamoureux, the owner, came down to greet me and my boyfriend each time we were there. It blew me away that he remembered me by name and made a point to stop by and say hello each of the five times I visited. I cannot say that I have found this genuine sense of kind hearted salesmen and saleswomen at other dealerships. In fact, I have found the opposite. I recommend Lamoureux Ford to anyone in the area looking for a new or used car. I am extremely pleased with my new car! More
Great service, as always!! We have leased many vehicles from Lamoureux Ford. We had every intention on purchasing our 2012 fusion after the lease end because we loved it so much We have leased many vehicles from Lamoureux Ford. We had every intention on purchasing our 2012 fusion after the lease end because we loved it so much. But after discussing the options with Bob Parker we realized it would be more cost effective to lease a new vehicle. We were so impressed with the new ford escape we ended up leasing it that very same day!! We still had 5 months before our lease was up on our fusion but ford took care of those payments!! We could not be more thrilled with the way we are treated and the hard work by all of the staff at Lamoureux Ford. We never have a bad experience and we really enjoy working with Bob Parker. He is always accommodating and friendly and we are very happy that he is our sales agent. Thank you again Lamoureux Ford for another great leasing opportunity! More
One more time Have been purchasing vehicles at Lamoureux since "89" and have always been happy with the efforts they make to address your needs. Have also had my mo Have been purchasing vehicles at Lamoureux since "89" and have always been happy with the efforts they make to address your needs. Have also had my mom and both sons to buy vehicles there. They also service my town's ambulance. I guess you could say I think that they are a top- shelf dealer.This trip we purchased an F-150 from Bill Thibaud, who made it a great experience. Good Lord willing, we'll be back. More
Satisfied in every way. I highly recommend this dealership. My family has purchased several vehicles from Lamoureux Ford, and have always been 100% satisfied. Give them a I highly recommend this dealership. My family has purchased several vehicles from Lamoureux Ford, and have always been 100% satisfied. Give them a try: you won't regret it. More
a great adventure we were never pressured and all of our questions were answered.this was a great buying experience. koko made the process easy and we got a good trade we were never pressured and all of our questions were answered.this was a great buying experience. koko made the process easy and we got a good trade in and a great truck. More
Great Deal from Lamoureux Ford We have bought many vehicles and Derek by far was the best salesman we have dealt with. We purchased a 2011 Ford Taurus and Derek answered all our qu We have bought many vehicles and Derek by far was the best salesman we have dealt with. We purchased a 2011 Ford Taurus and Derek answered all our questions regarding this vehicle at the dealership and on line without pressuring us to "buy". It was a pleasure seeing the owner Mark Lamoureux involved with customers. We will highly recommend Derek and Lamoureux Ford to our friends and family when they are in the market for a new vehicle Thank you Derek. More
Long term relationship This is our fifth vehicle purchased at Lamoureux, and in particular with Derek's help. as to our satisfaction. I guess this speaks for itself. This is our fifth vehicle purchased at Lamoureux, and in particular with Derek's help. as to our satisfaction. I guess this speaks for itself. More
awesome buying experience We have purchased 2 vehicles in the last two years here. Words cannot describe the level of great customer service they provide. It is a total no pres We have purchased 2 vehicles in the last two years here. Words cannot describe the level of great customer service they provide. It is a total no pressure buying experience! !! We will continue to purchase our future vehicles from here. Koko is an awesome salesman and quite the comedian. -----Chris and Heather Lebel More