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Lamoureux Ford

East Brookfield, MA

4.9
2,174 Reviews

366 E Main St

East Brookfield, MA

01515

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2,174 Reviews of Lamoureux Ford

July 05, 2024

Lamoureux Ford in Brookfield always taken care of me and my family. Thank you John for always coming thru for me. More

by aquam37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Boxshus Jr.
July 03, 2024

Bob Parker in sales is terrific and assisted me with selecting what model of Bronco to order. More

by BigBlock427
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Parker, Marc Lamoureux, Peter Stafford
July 01, 2024

John Boxshus made what was initially a very stressful situation into an absolute joy and I drove away very, very happy. He is an expert salesman; kind, courteous and knowledgeable. We are a Ford family More

by klhilton68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Boxshus
June 30, 2024

Derek was a great salesman. He was down to earth and did not try to upsell us when we were ordering the new truck. He made sure we were taken care of. More

by sew751021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Stafford
June 28, 2024

The salesman is great and the service there is awesome everyone there are very good More

by Masonjohn64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Pillsbury, Marc "Koko" Kokansky, Derek M. Bachand, Marc Lamoureux, Peter Stafford
June 28, 2024

I have bought from Lamoureux Ford since 1978 They are an honorable, no pressure, professional yet friendly dealership. More

by Dianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Pillsbury, Bob Parker, Marc Lamoureux, Peter Stafford
June 27, 2024

Terrible experience. I found the new 2024 Mustang GT Premium that I agreed to purchase to be a filthy mess when I went to pick it up. The ceramic protection that I purcha More

by robert.hudon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Jul 02, 2024 -

Lamoureux Ford responded

In taking a moment to respond to your review it comes as a surprise to read how you feel the situation transpired. We pride ourselves on detail and customer service! In our near 47 years in selling and servicing customers we have found that we can satisfy 98% of them. However, no matter what we do, there will always be 2% that we cannot. We feel confident that we could have rectified the situation that you encountered and made you happy had you granted us that opportunity. Best of luck in your search for a new vehicle.

Jul 02, 2024 -

robert.hudon responded

Only a fool would have purchased that car as a new vehicle considering the poor condition it was in. The fact that your people considered the poor condition of this new vehicle as fine says a lot about your dealership.

June 22, 2024

Very welcoming. . knowledgeable…accommodating… friendly and helpful with my transition of the purchase of my new mustang More

by 888becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony
June 13, 2024

Great place great people I enjoyed dealing with the people and the f 150 I bought was right what I was looking for More

by JP591413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc "Koko" Kokansky, Peter Stafford
June 12, 2024

Another fantastic stress free visit with John and his team. 25 years of family cars backed up by a dealership with quality people who stand behind their product. Do not waste your time going to a de More

by Rcardaci12phoenix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Boxshus Jr.