
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
An easy and painless sale We had been searching for a used Toyota Venza, a model that is no longer built. We had owned and loved one but had worn it out due to a long commute. We had been searching for a used Toyota Venza, a model that is no longer built. We had owned and loved one but had worn it out due to a long commute. We found just what we were looking for at Lamoureaux Ford in East Brookfield. We snuck over to see the car on a Sunday, decided it looked good and made an appointment with salesperson John Snelling to test drive it. It is a great car with barely any mileage on it at a very good price compared to others we had researched on line. We decided to buy it. John gave a good deal on our trade, and made the whole transaction very easy and painless. The car was impeccable prepared for delivery with all servicing and extras that we requested. If you're looking to buy new or used, we would recommend both this dealership and John Snelling. More
We wouldn't go anywhere else From the first time we went to Lamoureux we realized there is no pressure, no games to play at this dealership. Everything is right up front and we wo From the first time we went to Lamoureux we realized there is no pressure, no games to play at this dealership. Everything is right up front and we wouldn’t think of going anywhere else.. We have bought 5 cars from John Boxshus over the course of more than 20 years and he has gotten to know exactly what we will like. In one case, knowing we were starting to look but were in no hurry, he searched for a couple of months to find us the right used car and found the perfect one. Last week our purchase went much faster. We stopped in to say “Hi” and ended up getting a terrific deal on a never-driven previous year’s model that once again fit us perfectly. John took his time to make sure we understood all the new features of the new car, and found a similar car for us to test drive to make sure we were comfortable with our choice. The new car was given faultless preparation including some unexpected additions such as a new battery and all weather floormats. We couldn’t have asked for a more pleasant transition to this car; every detail was taken care of. We also cannot speak highly enough of the service department. Their expertise is obvious and they are very honest. More than once a problem which we feared would mean a large repair was fixed quickly and inexpensively. We recommend Lamoureux and, in particular, John Boxshus to everyone we know. More
You can't go wrong here! Gary was friendly, courteous, helpful, honest, and patient. It was like no other car buying experience. Lamoureux will be our first choise every time Gary was friendly, courteous, helpful, honest, and patient. It was like no other car buying experience. Lamoureux will be our first choise every time we think about a new car or truck. More
Love the “no pressure” atmosphere The first time I set foot at Lamoureux Ford I decided I’d never buy another car anywhere else. Every single person who works there has always been war The first time I set foot at Lamoureux Ford I decided I’d never buy another car anywhere else. Every single person who works there has always been warm and friendly and I never felt pressured into getting something that wasn’t right for me. Bob Parker is hands down the best salesman I’ve ever met because he truly wants to find whats best for you and not what’s best for his paycheck. The sales department isn’t the only great thing about Lamoureux, I’ve also had great experiences with the service department as well. I will never shop for a car anywhere else, and I tell everyone I know they should go there too. More
Easy , relaxed , to the point Had a great relationship with owner and internet salesman. Good selection of trucks Test drove as long as I needed Wish dealer was closer to me. Had a great relationship with owner and internet salesman. Good selection of trucks Test drove as long as I needed Wish dealer was closer to me. More
Great car buying experience This dealership deserves a five star rating for customer service before, during and after the purchase. I love shopping but not for cars. I emailed Bi This dealership deserves a five star rating for customer service before, during and after the purchase. I love shopping but not for cars. I emailed Bill Thibaud and told him what I was looking for and he came up with some cars that met my specifications, I stopped in, took a few for test drives and found the perfect car for me. Easy peasey! Paperwork didn’t take hours to do. Picked it up the next day. Bill was very knowledgeable about all the bells and whistles on my 2016 Lincoln MKC which I very much appreciated. Very happy with my purchase. Highly recommend. More
The purchase of a truck. I have been dealing with Lamoureux Ford for many years (30+) and I like most people have interacted with other dealers also. There is no comparison wh I have been dealing with Lamoureux Ford for many years (30+) and I like most people have interacted with other dealers also. There is no comparison when it come to the purchase of or having your vehicle serviced. I have never felt any pressure from anyone who works for this dealership. The employees are genuine people, nothing phony about them. Everyone that I know who has purchased a vehicle from them new or used has had the same experience. More
Great experience from start to final sale Gary Pion at Lamoureux Ford has always been very good to us when buying our vehicles. It's staff is very friendly,and courteous, without high pressure Gary Pion at Lamoureux Ford has always been very good to us when buying our vehicles. It's staff is very friendly,and courteous, without high pressure. More
"Stress free, Exceptional People to do Business With" Lamoureux Ford has always been very good to us when buying our vehicles. It's staff is very friendly,and courteous, without high pressure tactics, and Lamoureux Ford has always been very good to us when buying our vehicles. It's staff is very friendly,and courteous, without high pressure tactics, and very knowledgeable. From management to sales staff to service the dealership is a real gem and a pleasure to do business with them. As repeat customer's, we strongly recommend them. As their motto states "Where Friends Send Their Friends".-couldn't be truer. Great overall experience! More
Listened to what we were looking for Koko listened to us describe the type of vehicle we were looking for and more importantly why. I felt we were guided through the process and not 'sold Koko listened to us describe the type of vehicle we were looking for and more importantly why. I felt we were guided through the process and not 'sold' something at every turn. This helped a lot as we worked through which specific features we wanted or did not want. He suggested a couple that we didn't think of. It was also a help when he listed a few that he thought we wouldn't want, but he wanted to make sure we knew about them. The best part was as soon as we said we weren't interested, we didn't spend any more time on that item. More