Lancaster Hyundai

I purchased and had installed a remote starter by this Hyundai dealer. I needed a new remote and it took them over an hour to program it! I was told the mechanic couldn't find something and then didn't kn Hyundai dealer. I needed a new remote and it took them over an hour to program it! I was told the mechanic couldn't find something and then didn't know how to do it. Well, once that was done about a week later something was hanging down under the dash. I went back and it was the antena. They DIDN'T SECURE IT TO THE WOIRING HARNESS! Now 2 days later I try to use the remote start and it doesn't work at all! Oh and when I was there a coupe days ago this guy "SCOTT" instead of apologizing and "trying to show good customer service" for something that should NEVER have happened he argued, and taunted me the entire time I just wanted to get checked out and leave! He seemed like he wanted to provoke me into a physical confrontation! I would advise AVOIDING THIS PLACE AT ALL COSTS! The mechanics obivously aren't very well trained, their prices are OUTRAGOUS and Scott has absolutely ZERO customer service skills ! I will NEVER use this dealership and possibly NEVER buy or recommend Hyundai after this to anyone ! More

Fast, efficient and pleasant. Team gets it done and is helpful. Makes going to dealer less painful Team gets it done and is helpful. Makes going to dealer less painful More

Salesman Rickdale was very responsive and helpful. He answered my request for a list of possible used vehicles in a very timely manner, and it was a pleasure working with them. He answered my request for a list of possible used vehicles in a very timely manner, and it was a pleasure working with them. More

always do a professional job, good communication, have to pay a little extra than some places , but worth it pay a little extra than some places , but worth it More

I like going to Hyundai for my car service. They are knowledgeable they tell you upfront what it needs. I Been going to Hyundai for years. You get to know some of the team that works there. They are knowledgeable they tell you upfront what it needs. I Been going to Hyundai for years. You get to know some of the team that works there. More

She was very courteous and helpful. She was able to offer us a courtesy vehicle for overnight since our vehicle took a two day service session! She was able to offer us a courtesy vehicle for overnight since our vehicle took a two day service session! More

Lancaster Hyundai is THE gold standard of what is expected of a service department. Excellent communication, timely and thorough work and care, and that feeling that you will be taken care of when y expected of a service department. Excellent communication, timely and thorough work and care, and that feeling that you will be taken care of when you walk in the door. I've gone to many Hyundai dealers, and nothing comrs close to the level of service that Lancaster Hyundai offers. More

I have found Lancaster Hyundai to have a great service team. They explain what needs to be done and when to take the best routine care of my car. Scheduling is quick. Service department is knowledgeable, team. They explain what needs to be done and when to take the best routine care of my car. Scheduling is quick. Service department is knowledgeable, efficient, and respectful. Costs are reasonable and Admin staff are great. More

Good hospitality,and good appointment every things on time ,the labour is too much money ,. time ,the labour is too much money ,. More

Amazing service! Professional & Personal. The inspection was done quickly. Comfortable waiting area. Will go back. Professional & Personal. The inspection was done quickly. Comfortable waiting area. Will go back. More