Lancaster Hyundai

Appreciate the professionalism, follow up, and detail Zach and the dealership provide. Like dealing with 1 sales person, and trust they are fair . Zach and the dealership provide. Like dealing with 1 sales person, and trust they are fair . More

Staff who answer calls and are at the front desk are awesome and super helpful, and obtain appointments for car problems swiftly. However, the number of car problems for a car with only 10,250 miles doe awesome and super helpful, and obtain appointments for car problems swiftly. However, the number of car problems for a car with only 10,250 miles doesn’t seem to make sense. For example, why do I need 4 new tires, and why doesn’t the emergency key work in the lock when the car locked and the power quits. This time the mechanics have provided a solution to a AC/ heat tube, for which I am thankful. More

They promptly did a diagnostic and replaced the engine ahead of schedule. Prompt service and good communication. ahead of schedule. Prompt service and good communication. More

Krista provided great service and kept me updated on the status of my vehicle and the work was completed quickly. She also arranged a courtesy vehicle which was much appreciated. status of my vehicle and the work was completed quickly. She also arranged a courtesy vehicle which was much appreciated. More

Last year I had very good opinión of Lancaster Hyundai , but now they have given me a different impression , I went three times for an AC problem and the first two they changed me and they never solved my p but now they have given me a different impression , I went three times for an AC problem and the first two they changed me and they never solved my problem by giving me wrong diagnosis and I always had to pay , now before the month i took it again because I continued with the same problem and they tried to charge me 2800 $ for the same thing that they had charged 1390 $ previously, no they are no longer reliable for me , I give them one star, however I give 10 stars to Kristie for her attention and patience, thank you Kristie for everything. More

Had an appointment set up for 7:45 AM on a Thursday morning. Drop the car off Wednesday night. Heard nothing at all on Thursday. Decided to call on Friday then finally got patched through to the servic morning. Drop the car off Wednesday night. Heard nothing at all on Thursday. Decided to call on Friday then finally got patched through to the service manager who is not a very friendly person. He should be a little more understanding with customers. At that point, he then told me that he didn’t know if the car was ready and after we got off the phone, I received the first text message saying that they were just starting to work on the car. At no point in time did anyone call me throughout this entire process? It was all done through text and I would’ve known nothing. Had I not called in that next day. Very poor communication, the servers manager is not a friendly person and the fact that I had to call a day later after the car was sitting there is not very customer service friendly. Meanwhile, we had to use Ubers to get where we needed to get because they had a car for almost 2 days would not recommend. More

Zack has very professional. He answered all our questions with easy to understand answers. He took his time with us and we never felt rushed or ill at ease. We were there to sta He answered all our questions with easy to understand answers. He took his time with us and we never felt rushed or ill at ease. We were there to start our new car journey and ended up with a new car! More

Lancaster Hyundai took $89 from me for a service I did not want. fourteen fifteen not want. fourteen fifteen More

Quality Service, very professional staff, that assists with helping you with their best efforts, and friendly with helping you with their best efforts, and friendly More

Great communication and professionalism Easy to register and easy to settle up Great job Will be back register and easy to settle up Great job Will be back More