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Lancaster Hyundai

East Petersburg, PA

4.6
878 Reviews
Call Dealership (888) 690-9390
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5260 Main Street

East Petersburg, PA

17520

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878 Reviews of Lancaster Hyundai

July 10, 2025

Poor communication, poor explanations never really found bout why problems are occurring. Two tows in to dealership. Impossible to bring in on type of emergency! Wait for days - weeks for appointments. Re More

by Jdenmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer
Report | Print
Jul 11, 2025 -

Lancaster Hyundai responded

I'm sorry to hear about your experience with our service. We strive for clear communication and timely assistance, so it's concerning that we fell short in these areas. Your feedback is valuable, and I'd like the opportunity to address your concerns directly. Please feel free to reach out at your convenience. Thank you, David Arters - Service Manager - darters@lcmotors.net

July 04, 2025

Scott was very thorough and professional. I enjoyed our interaction and he explained the issue and corrective actions needed in a way that made it easy to understand. More

by Stevetransue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zak in sales was great to deal with.
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Jul 04, 2025 -

Lancaster Hyundai responded

Hi Stevetransue, it makes our day to hear that Scott was so informative and helpful! Thank you for choosing Lancaster Hyundai's service team and for sharing your positive feedback! Safe travels!

July 01, 2025

Great staff and thorough/timely job! Would definitely refer to other people! Will use them going forward! More

by hocks79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jul 02, 2025 -

Lancaster Hyundai responded

We're delighted to hear that you had a positive experience with our team at Lancaster Hyundai! Thank you for your kind words and future referrals. We look forward to serving you again soon!

June 28, 2025

This dealership treats customers terrible. They are rude, they speak over you and don't help. More

by amurr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Report | Print
June 28, 2025

The warranty work was evaluated and performed in with a fast turnaround. I would definitely recommend Lancaster Hyundai service. More

by Statnhouse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Report | Print
Jun 30, 2025 -

Lancaster Hyundai responded

Thank you for recommending Lancaster Hyundai! We're glad to hear that our team provided a quick and efficient service experience. We appreciate your support and look forward to assisting you again! Safe travels!

June 27, 2025

I’ve bought cars off this dealership before and had a great experience with so here I am buy another vehicle once again oh and bought cars for my two children also and they never had any problems or issu More

by ausq5di01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac ?
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Jun 29, 2025 -

Lancaster Hyundai responded

Thank you for your continued trust in Lancaster Hyundai! We're delighted to hear that you've had great experiences with us and that your family is enjoying their vehicles too. We look forward to serving you again in the future!

June 25, 2025

Efficient service and friendly representative. Completely professional and customers walk away confident they’ve chosen a great dealership. More

by Scott.wolpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie, Kevin Shaffer, Clark Adams
Report | Print
Jun 25, 2025 -

Lancaster Hyundai responded

Hi Scott, we're delighted to hear that you found our service efficient and professional at Lancaster Hyundai. Thank you for your kind words, and we're glad you feel confident in choosing us as your dealership!

June 22, 2025

As usual, the service was excellent. Everybody was professional and courteous. Jordan was tremendous. Very attentive and courteous. More

by Ckurtz636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work slowly with Jordan and she was great. The cashier is also very friendly and professional.
Report | Print
Jun 23, 2025 -

Lancaster Hyundai responded

Thank you for sharing your positive experience with us at Lancaster Hyundai! We're delighted to hear that Jordan and the team provided excellent service. We appreciate your support and look forward to serving you again in the future!

June 19, 2025

My service for my kona was very fast and efficient. I was very pleased. With the help from the staff. More

by suzzipete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 19, 2025 -

Lancaster Hyundai responded

We're delighted to hear that your Kona service was quick and efficient at Lancaster Hyundai! Our team is always here to help, and we appreciate your positive feedback.

June 17, 2025

Daniela was the best and she was very professional and knowledgeable while explaining what we need for our service More

by BOGDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Stoica
Report | Print
Jun 18, 2025 -

Lancaster Hyundai responded

Bogdan, we're delighted to hear that Daniela provided professional and knowledgeable service at Lancaster Hyundai. Thank you for sharing your experience with us!

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