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Lancaster Hyundai

East Petersburg, PA

4.7
848 Reviews
Call Dealership (888) 690-9390
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5260 Main Street

East Petersburg, PA

17520

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848 Reviews of Lancaster Hyundai

November 06, 2024

Everything was great except, I told the young lady who wrote up my ticket that my left front low beam was out. Should have spotted it during the inspection, but never fixed the headlight. More

by Terrylkratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 06, 2024 -

Lancaster Hyundai responded

Terrylkratz, thank you for your feedback. We're glad to hear most of your experience was positive at Lancaster Hyundai, but we're sorry about the missed headlight issue. Please reach out so we can make it right!

November 05, 2024

Very bad service of Hyundai of Lancaster they don’t check nothing of the vehicle horrible service More

by Katiuska
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Nov 06, 2024 -

Lancaster Hyundai responded

Katiuska, I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

October 30, 2024

Everyone was very helpful especially Julia when I dropped off my vehicle and Krista when I picked it up. I can’t say enough about the excellent service. Thank you for the opportunity to comment. More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia and Krista in the service department
Report | Print
Oct 31, 2024 -

Lancaster Hyundai responded

John, thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that Julia and Krista provided excellent service during your visit. We appreciate the feedback and look forward to serving you again in the future!

September 18, 2024

It was my first time going to this dealership in Pennsylvania very professional very kind prices are reasonable the job was done in a very reasonable amount of time would definitely recommend it and More

by LWutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Sep 18, 2024 -

Lancaster Hyundai responded

We're delighted to hear you had a great experience at Lancaster Hyundai! Thanks for the recommendation and we look forward to assisting you with your next Hyundai purchase.

September 18, 2024

Everyone was great very helpful work was done on time did not have a long wait More

by Nov1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Sep 18, 2024 -

Lancaster Hyundai responded

Thank you for visiting our team here at Lancaster Hyundai! We appreciate your positive feedback and hope to see you again in the future!

September 18, 2024

Car was taken in as soon as I got there and was finished in one hour..I call that great. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Otaeza
Report | Print
Sep 18, 2024 -

Lancaster Hyundai responded

We're glad our Lancaster Hyundai team could make your visit an efficient one, Jake! Thanks for the review!

September 11, 2024

Problem was handled in a timely manner and everyone I had contact with was helpful. More

by joanne.boltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with sales or management
Report | Print
Sep 11, 2024 -

Lancaster Hyundai responded

Hi Joanne! Thank you for leaving us this five-star review and the kind words about our service team at Lancaster Hyundai! We'll see you next time!

September 09, 2024

Krista is terrific She knows how to leave an excellent message You understand exactly why she called More

by pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Report | Print
Sep 10, 2024 -

Lancaster Hyundai responded

We're delighted to hear that Krista provided such clear and effective communication at Lancaster Hyundai. Thanks for sharing your positive experience!

September 07, 2024

On time, answered questions, nice waiting area, friendly staff, clean facility, easily met my expectations! More

by Kwstrings7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harnish
Report | Print
Sep 09, 2024 -

Lancaster Hyundai responded

We're delighted to hear that our team at Lancaster Hyundai met your expectations and provided a pleasant experience. Thanks for sharing your feedback!

September 06, 2024

Scheduling an appointment was easy, attention upon arrival was quick, and complimentary beverage was provided in a spacious, well equipped waiting room. They also gave me a free car wash! More

by ehrie1046
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Report | Print
Sep 06, 2024 -

Lancaster Hyundai responded

Thanks for sharing your experience! We're glad to hear that our team at Lancaster Hyundai made everything smooth and enjoyable, from scheduling to the complimentary car wash. We appreciate your feedback!

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