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Lancaster Hyundai

East Petersburg, PA

4.7
851 Reviews

5260 Main Street

East Petersburg, PA

17520

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851 Reviews of Lancaster Hyundai

August 01, 2024

Made appointment and got in on time. Waiting room very comfortable and the work completed on time More

by IDC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Krista
Aug 02, 2024 -

Lancaster Hyundai responded

We're happy to hear it! Thank you for coming to Lancaster Hyundai!

July 26, 2024

Your repair service is terrible concerning scheduling. It makes me reconsider if I want to buy hyndai again. They need to hire more techs and have 2 shifts. 3 weeks out is not satisfactory if u rely on More

by Chevyman9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer, Clark Adams
Aug 13, 2024 -

Lancaster Hyundai responded

We're sorry to hear about your experience with our repair service and sales team. We understand how frustrating it can be when scheduling is not timely, especially for urgent repairs. Additionally, we aim to provide fair pricing and regret that you felt overcharged for the fuse replacement. Your feedback is valuable as we strive to improve our services; please reach out so we can address these concerns directly. Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

Aug 14, 2024 -

Chevyman9190 responded

Ok what are you going to do about this scheduling problem?? Acknowledging it is fine but what are doing about it!!

July 24, 2024

Always a pleasure to visit for service appointments. Everything is explained in detail and all of my questions are answered. More

by Baron1017.mb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 25, 2024 -

Lancaster Hyundai responded

Thanks for sharing your positive experience! We're glad to hear that our Lancaster Hyundai team made everything clear and answered all your questions. See you at the next service appointment!

July 23, 2024

I have just had the first service on my Hyundai Tucson. This is my 7th Hyundai and I always return to my Dealership as they are so great to work with. More

by MarySW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 24, 2024 -

Lancaster Hyundai responded

Mary, we're delighted to hear that you continue to have great experiences with Lancaster Hyundai! Thanks for your loyalty and kind words.

July 18, 2024

The Repair and service was done in timely fashion. The Experience was much better than expected. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Jul 19, 2024 -

Lancaster Hyundai responded

Dan, thank you for sharing your experience! We appreciate you trusting the Lancaster Hyundai team with your vehicle's repair and hope you won't hesitate to reach out if we can be of service again in the future!

July 18, 2024

Lancaster Hyundai is a nice Dealership they treat people good I have a good experience with them More

by TrishHassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David arters, Kevin Shaffer
Jul 19, 2024 -

Lancaster Hyundai responded

Trish, thank you for the wonderful feedback about our Lancaster Hyundai team! It's our privilege to serve you and we look forward to continuing to do so in the future!

July 18, 2024

This was my first experience purchasing a car online and Lancaster Hyundai was a pleasure to deal with. Highly recommended. More

by klinegeo0028
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harnish
Jul 19, 2024 -

Lancaster Hyundai responded

We're delighted to hear that your first online car purchase was a positive experience with Lancaster Hyundai! Thank you for the high recommendation. Enjoy your new vehicle!

July 11, 2024

An outstanding purchasing experience. Matt Harnish and Kyle Sterner were terrific and helping me reach a deal and get a good value for my trade. Excellent customer service. Lancaster H More

by jhonchar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harnish Kyle Sterner
Jul 12, 2024 -

Lancaster Hyundai responded

We're delighted to hear that Matt and Kyle provided you with an outstanding experience at Lancaster Hyundai. Thanks for choosing us and please don't hesitate to reach out if we can be of service again in the future!

June 13, 2024

I found every member of the team to be attentive and dedicated to ensuring that our buying experience was as satisfying as it could be! More

by gtyoung4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Delk, Kevin Shaffer, Clark Adams
Jun 13, 2024 -

Lancaster Hyundai responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lancaster Hyundai made your buying process satisfying and enjoyable. Safe travels in your new vehicle!

June 09, 2024

Staff was very kind and professional and the Service was quick and efficient. Thank you More

by Wperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names of staff
Jun 10, 2024 -

Lancaster Hyundai responded

This is great to hear! Thank you for choosing Lancaster Hyundai!

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