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Lancaster Hyundai

East Petersburg, PA

4.7
963 Reviews
Call Dealership (888) 690-9390
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5260 Main Street

East Petersburg, PA

17520

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963 Reviews of Lancaster Hyundai

September 26, 2025

First time taking in for service. Everyone was exceptionally nice. I will be going back. More

by Ridge_1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry forgot their names
Report | Print
Sep 26, 2025 -

Lancaster Hyundai responded

Thanks for the stellar rating! We're glad you had a great experience and look forward to seeing you again! - Lancaster Hyundai

September 26, 2025

Lancaster Hyundai provided professional, friendly, and fast service for my inspection, emissions, and oil change. More

by eam1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 26, 2025 -

Lancaster Hyundai responded

Thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Lancaster Hyundai. Safe travels!

September 19, 2025

They were very helpful and delivered earlier than expected. Answered my questions professionally. Overall an excellent service experience. More

by 66DEERSLAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella, Kevin Shaffer, Clark Adams
Report | Print
Sep 19, 2025 -

Lancaster Hyundai responded

Thank you for your wonderful feedback! We're glad everything went smoothly and ahead of schedule. We appreciate your business at Lancaster Hyundai!

September 19, 2025

Staff were professional and respectful towards me. They explained what they would service on my vehicle and directed me to the waiting area. More

by Tread6117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie who called me when the service was finished. And the young woman who took my key and printed the service sheet
Report | Print
Sep 22, 2025 -

Lancaster Hyundai responded

We appreciate your feedback! It's wonderful to hear that you had such a positive experience with our team at Lancaster Hyundai. See you next time!

September 11, 2025

I was greeted with a smile and everyone was professional , it’s a great place for service on my Hyundai ! More

by Kleindog96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
Report | Print
Sep 12, 2025 -

Lancaster Hyundai responded

Thank you for your kind words! It's great to hear you felt welcomed and well taken care of. We look forward to seeing you again at Lancaster Hyundai!

September 03, 2025

They offer fast and friendly service. And go out of their way to satisfy and help the customer More

by Ny10pins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella
Report | Print
Sep 04, 2025 -

Lancaster Hyundai responded

Thank you for rating us five stars! The team looks forward to working with you again! - Lancaster Hyundai

August 22, 2025

Super efficient. Thoroughly answered my questions! Service estimated time/actual time was spot on. Very pleased as this was my first service appointment for this new More

by Karen.brain1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Aug 22, 2025 -

Lancaster Hyundai responded

Hi Karen, thank you so much for your wonderful review of Lancaster Hyundai! We're glad to hear that we thoroughly answered your questions and provided efficient service. We look forward to your next visit!

August 11, 2025

customer service WAS HORRIBLE especially the women Jo where you pickup your car she was the rudestperson i have EVER come across, plus I had to go back because it wasn't fix the 1st time correctly More

by blueyhyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo the elderly women, service dept.
Report | Print
Aug 12, 2025 -

Lancaster Hyundai responded

It's disappointing to hear about your experience with our customer service, and I apologize for any inconvenience caused. We strive for excellence in all interactions, so it's concerning that we fell short here. Please feel free to reach out if you'd like us to address this further or assist you with any ongoing issues. Thank you, David Arters - Service Manager - darters@lcmotors.net

August 11, 2025

Service was quick and people were pleasant. It was a standard scheduled service, no problems with car. More

by wkesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Benner
Report | Print
Aug 12, 2025 -

Lancaster Hyundai responded

We are grateful for your positive feedback! Thank you for choosing Lancaster Hyundai, and we hope to have the opportunity to welcome you back again in the future!

August 10, 2025

Honest salesman service staff are wonderful. Very responsive and respectful of my time. Contacted me way in advance for my scheduled oil change. More

by Coachdi34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer, Clark Adams
Report | Print
Aug 12, 2025 -

Lancaster Hyundai responded

Thank you! We appreciate your kind words about our sales and service team. We look forward to seeing you again at Lancaster Hyundai!

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