Land Rover Alexandria
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 279 reviews
1. 2019 Landrover Rangerover with full warranty: the vehicle is a repair nightmare and spends more time at dealer repair then I can drive it. I will never again make the mistake of buying a Rangerover vehicle is a repair nightmare and spends more time at dealer repair then I can drive it. I will never again make the mistake of buying a Rangerover 2. The service shop sporadically excepts the hours and mechanic pay rate of warranty company so I am forced to pay $1,000’s over my $300 deductible 3. The service shop never has a loaner available so I am forced to inconveniently pay rental expenses on top of service expenses and go through processing rental reimbursement rates with warranty company 4. There are long waits for service completion Note: until these issues are resolved the experience is below luxury but you are paying for luxury More
This was great service by the dealership with help of a great person like kevin has kept me up to date on all items that was needed and take car of fantastic great person like kevin has kept me up to date on all items that was needed and take car of fantastic More
Excellence is what I have experience since my 1st Discovery Sport 7 years ago. Moving forward, I drive a 2023 DS. Mr. Ash is my primary service provider although I have dealt with others. He follows Discovery Sport 7 years ago. Moving forward, I drive a 2023 DS. Mr. Ash is my primary service provider although I have dealt with others. He follows through from scheduling an appointment to final check up a day or 2 after service. I am very pleased with this dealership and the quality of service they provide. Let's not forget the coffee & pastry bar. Thank you Ash. Ancelia More
I absolutely love Land Rover of Alexandria’s service. They are so professional, thorough, fast and just all around great. All of their service providers have been excellent, and most recently I worked wi They are so professional, thorough, fast and just all around great. All of their service providers have been excellent, and most recently I worked with Kevin, who was great. It’s highly personalized and they make your life as easy as possible while your repair/service is underway. More
I consider Land Rover of Alexandria to be the Top Tier service provider in the DMV area. While my go to Service Manager, Mr. Dooley, was out of town Ms. Lee stepped in. service provider in the DMV area. While my go to Service Manager, Mr. Dooley, was out of town Ms. Lee stepped in. More
Kevin was on target from the initial call until I safely exited the Service Center.The level of service provided was Exceptional . He was timely, accurate and professional. Every single Touch Point was prec exited the Service Center.The level of service provided was Exceptional . He was timely, accurate and professional. Every single Touch Point was precise . I will return to service my Jaguar within a few weeks. More
Very good experience with the service department. Tom Rose is an excellent service advisor who kept me informed throughout the process. Very courteous and knowledgeable. Highly recommended this deale Tom Rose is an excellent service advisor who kept me informed throughout the process. Very courteous and knowledgeable. Highly recommended this dealership for service. More

