Land Rover Alexandria

Kevin was very professional and very courteous. He explained everything in detail of what was going to take place during diagnostic of my vehicle. He explained everything in detail of what was going to take place during diagnostic of my vehicle. More

Tom was courteous, professional and very responsive. He answered all of my questions and addressed all of my issues. He answered all of my questions and addressed all of my issues. More

The customer service was great and the service representative communicated effectively. She was very knowledgeable and professional. representative communicated effectively. She was very knowledgeable and professional. More

Fantastic! Always fantastic service! We've been relying on our service advisor, Yujin, for many years. Always fantastic service! We've been relying on our service advisor, Yujin, for many years. More

Kevin is an amazing manager. .. kind and knowledgeable. He is very thorough and does not pressure the customers. .. kind and knowledgeable. He is very thorough and does not pressure the customers. More

Grate staff great service. Highly recommend them for their sales department, and for their service guys. Really terrific all the way around. Highly recommend them for their sales department, and for their service guys. Really terrific all the way around. More

We worked with Kevin Dooley, and, though we’ve never had a problem with any service advisor, he was just outstanding! His attention to detail and responsiveness was much appreciated, as well as his sense of a problem with any service advisor, he was just outstanding! His attention to detail and responsiveness was much appreciated, as well as his sense of humor! Our car had some regular service and also had a few problems repaired. We always love how the car comes back looking brand new! We really appreciate how Kevin kept us informed on how things were going, and when the car would be ready. Kudos to Kevin and we will be looking for him next time! 👍🏻 More

Melvin was awesome to work with. From scheduling to completion of the service appointment, he kept me informed. The waiting area at the dealership is also first rate. Only suggestion From scheduling to completion of the service appointment, he kept me informed. The waiting area at the dealership is also first rate. Only suggestion I would make would be to add some diabetic friendly options to the coffee/ tea / pastry bar. More

I took my vehicle in for a scheduled service and it broke down on the way home because they did not correctly install a part down on the way home because they did not correctly install a part More

Ash is a great person and an awesome customer service representative. I have been working with him for 9 years now and I always ask for him specifically when scheduling my appointments. My only conce representative. I have been working with him for 9 years now and I always ask for him specifically when scheduling my appointments. My only concern was that the dealership has started charging credit card service fees and that is something I would not expect from a high level dealership like Land Rover. Please revisit this decision. More