Land Rover Alexandria

The maintenance repairs have increased approx 20% or more in price and are lacking in quality. My automobile was in service for 2 days and I was told it was ready, paid for the service and ready to leave. Ho in price and are lacking in quality. My automobile was in service for 2 days and I was told it was ready, paid for the service and ready to leave. However, the door repair was not completed and checked prior to leaving the shop. I attempted to open the broken door and it was still inoperable. Had to get the loaner car back and still waiting to be called to pick up my truck. Prices for repairs are way too high. However, my service advisor is the absolute best! More

Tom was a great advisor during our first visit to the dealership for our 10k oil change and check up. He kept us informed throughout the process and hit the delivery time perfectly. He went above and bey dealership for our 10k oil change and check up. He kept us informed throughout the process and hit the delivery time perfectly. He went above and beyond in his service to us. He is the reason we will be back to the Land Rover Alexandria dealership for any other service we need on our Range Rover. Thank you Tom!!! More

Land Rover of Alexandria is second to none. Would recommend without hesitation to anyone looking for dependable service Would recommend without hesitation to anyone looking for dependable service More

First class service from start to finish. They were so patient, listen to all of my concerns, we’re thorough in investigating them and returned my car to me in pristine condition. They even h They were so patient, listen to all of my concerns, we’re thorough in investigating them and returned my car to me in pristine condition. They even have an espresso bar. More

Melvin went above and beyond and I am so appreciative! I never write reviews, but felt like his service truly warranted a 5-star review. Thank you! I never write reviews, but felt like his service truly warranted a 5-star review. Thank you! More

Kevin was excellent with communication and provided great service. The team is always very professional. service. The team is always very professional. More

First time at this dealership, Melvin was great providing great customer service and keeping me aware of next steps. providing great customer service and keeping me aware of next steps. More

As always Ash provides professional and valuable and impeccable customer service. And straight estimates on repair costs. impeccable customer service. And straight estimates on repair costs. More

Melvin takes great care of me and my vehicle when I come in for service! Takes pride in making sure that I feel comfortable while my service is being completed and checks in regularly! Melvin really is wond in for service! Takes pride in making sure that I feel comfortable while my service is being completed and checks in regularly! Melvin really is wonderful and ensures that all is well and provides Uber if there is anywhere I need to go or attend to while I wait as well! It’s truly worth my drive all the way up from Portsmouth! Thanks so much always Melvin! More

Customer service with the service department is always excellent. However, after 3-4 visits and I still have an unresolved issue with a tech part of my vehicle, I am forced to give a 4 star instead of a 5 excellent. However, after 3-4 visits and I still have an unresolved issue with a tech part of my vehicle, I am forced to give a 4 star instead of a 5 star rating. More