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Land Rover Alexandria
Alexandria, VA
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
October 10, 2025
I had an incredible experience at Land Rover Alexandria! From the moment I arrived, the team went above and beyond to make me feel welcome and valued. The staff was knowledgeable, professional, and truly pa From the moment I arrived, the team went above and beyond to make me feel welcome and valued. The staff was knowledgeable, professional, and truly passionate about the brand. They answered every question with patience and made the entire process—from browsing to delivery—smooth and enjoyable. My new Land Rover drives like a dream, and I couldn’t be happier with my choice. If you’re looking for exceptional service, honest communication, and a luxury experience that stands out from the rest, Land Rover Alexandria is the place to go! More
by maf0827
Employees Worked With
Giovanni Quintana, Justin Smith
October 09, 2025
I buy and service all my cars here. I love the service department. I got a coffee from the in house barista while I waited. My service advisor keeps me updated. I've never had any issue I love the service department. I got a coffee from the in house barista while I waited. My service advisor keeps me updated. I've never had any issues - keep up the great work! More
by Joshua V.
Employees Worked With
Justin Smith
October 09, 2025
My Brand New Range Rover buying experience at Land Rover Alexandria was smooth, the staff helpful, and service quick—absolutely recommend this dealership to anyone in Northern Virginia. Alexandria was smooth, the staff helpful, and service quick—absolutely recommend this dealership to anyone in Northern Virginia. More
by The Rhino
Employees Worked With
Giovanni Quintana, Justin Smith
October 09, 2025
I had my 2023 Range Rover Sport serviced at Land Rover Alexandria, and the experience was excellent. The team handled everything with precision and care, kept me informed the entire time, and had my vehic Alexandria, and the experience was excellent. The team handled everything with precision and care, kept me informed the entire time, and had my vehicle ready sooner than expected. It’s great to have a service department that truly knows these vehicles inside and out. More
by Anthony
Employees Worked With
Justin Smith
December 18, 2024
This is the worst customer service I have ever had from a dealer, much less a JLR dealer. Rude staff, unwilling to work with you, unreasonable. They make it difficult, instead of trying to do business. Go t dealer, much less a JLR dealer. Rude staff, unwilling to work with you, unreasonable. They make it difficult, instead of trying to do business. Go to another Land Rover dealer that appreciates your business. More
by ad00980
Employees Worked With
Jimmy
November 05, 2024
Horrible service ! ! Do not use this dealership or service dept! Trust me YOU WILL REGRET IT! Use Annapolis or Richmond Land Rover. ! Do not use this dealership or service dept! Trust me YOU WILL REGRET IT! Use Annapolis or Richmond Land Rover. More
by Julie Dotson
Employees Worked With
All employees = No service
June 19, 2024
I had a great experience working with Jimmy. He explained the buying process very well and updated us on the status of my order. The Range Rover drives well and I'm very happy. He explained the buying process very well and updated us on the status of my order. The Range Rover drives well and I'm very happy. More
by eric awuku
Employees Worked With
Jimmy Shams
May 01, 2024
Do not buy from this dealer. They don't disclose all costs and add items without disclosure saying they do it on all vehicles (whether you want it or not). Examples are NuVinAir They don't disclose all costs and add items without disclosure saying they do it on all vehicles (whether you want it or not). Examples are NuVinAir to get rid of odors and sanitize the interior. Shouldn't a NEW CAR already smell good and be free from excess germs. Yet, this will add a few hundred dollars for something you may not want and have no choice. Then there's the Ceramic Coating charge of over $1000. Again, added whether you want it or not not. Response when asked, we put it on all of our new cars. So now they've added about $1,500 (plus tax) to the cost of the vehicle (and of course they're getting their kickback) without your permission making it a mandatory fee. And, don't need any extras as it will take months (literally) before they arrive. And, don't need routine service, schedule it and expect a loaner of even be able to reserve a loaner, available at other high end dealers. Juquar-Landrover Alexandria, IMO, uses unethical sales practices to rake in the dollars.For a high dollar dealership, go elsewhere for sales and service like your local Maserati or Porsche dealership. And don't expect to make an appointment and have that person actually be available. On a positive note, the customer service staff is very professional and friendly. More
by Gotcha
Employees Worked With
Not listed
March 30, 2024
I’ve had a great experience with this dealership. I signed lease contract for my 2024 Range Rover Evoque in February, and have been enjoying my new vehicle ever since. Entire process was a smooth sai I signed lease contract for my 2024 Range Rover Evoque in February, and have been enjoying my new vehicle ever since. Entire process was a smooth sailing from the start. I’m especially thankful to David in sales for picking a great car for me, finance for fast paperwork and Ali for the new driver training session. These guys are the cream of crop of all dealerships in NoVA i’ve ever dealt with. Highly recommend Land Rover of Alexandria. More
by Car Shopper
Employees Worked With
DAVID IGHRAYEB, ALI GUNERTEM
