Land Rover Alexandria
Alexandria, VA
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Simply the best My car was taken in as soon as I got there at my appointment time and it was done in a timely manner and my truck was washed and clean. My service re My car was taken in as soon as I got there at my appointment time and it was done in a timely manner and my truck was washed and clean. My service rep Steve Lindsey always go above and beyond to make my service experience a great one . Cheers to Steve and the whole Alexandra Range Rover team 👍 More
Service on Land Rover As usual, Brandi did a great job in advising me on the service my Land Rover needed, and the mechanics did a great job in doing it. The only negati As usual, Brandi did a great job in advising me on the service my Land Rover needed, and the mechanics did a great job in doing it. The only negative thing is that I had to wait almost 40 minutes at the King Street Metro for a driver to pick me up and take me to your office. I have never had to wait that long before. More
Owner Care Rep Steve Lindsey's service and attention were impeccable. He arranged same day service when I contacted the service department, set my expectations on t Steve Lindsey's service and attention were impeccable. He arranged same day service when I contacted the service department, set my expectations on timing and exceeded those expectations. He has assisted me in the past and his demeanor, personal engagement and professionalism are consistent and an asset to the dealership. More
Excellent. Entire team was great. Team did a great job of working me through the process and finding the right vehicle for me. They were all knowledgable of the various models and pro Team did a great job of working me through the process and finding the right vehicle for me. They were all knowledgable of the various models and provided patient, helpful counsel. More
Warranty Repairs Brandi is always very pleasant and VERY knowledgeable about the technical nuances of my vehicle. She also checks in periodically with status updates d Brandi is always very pleasant and VERY knowledgeable about the technical nuances of my vehicle. She also checks in periodically with status updates during the repair process. More
Great service, every time! Brandi was attentive and detailed as she assisted me with my device and rental. I am definitely only allowing this dealership to continue to provide s Brandi was attentive and detailed as she assisted me with my device and rental. I am definitely only allowing this dealership to continue to provide service to my vehicle. More
Strong work. Steve Lindsey was outstanding as usual. I was early for the appointment and greeted promptly. Efficient check in and my vehicle was ready on time. Steve Lindsey was outstanding as usual. I was early for the appointment and greeted promptly. Efficient check in and my vehicle was ready on time. Much appreciated. More
Great service I brought my car in for a standard service and the group did a great job, especially Brandy at the front desk. I will definitely bring my car back in. I brought my car in for a standard service and the group did a great job, especially Brandy at the front desk. I will definitely bring my car back in. More
The worst dealership ever! They are the worst dealership ever! They sold me "new" 2016 range rover evoque and less than a 2 months the day light stopped working and USB port was They are the worst dealership ever! They sold me "new" 2016 range rover evoque and less than a 2 months the day light stopped working and USB port was not working at all. They fixed it in a week! They are not fast when you come to pick the car, Ive waited for more than 20 min just yo pick up mu car! Then after about 15 days I had more issues like cracking noise from the front window, the front passenger seat wrinkled like I've owned the car for 2 years, heads up display kept dropping so I have to reposition it everytime, censor, when car in front me close, was giving me a false alarm! it was too much problem for a "new" car. So I found out about lemon law, guess what they said??? "We can't do anything because every dealership owned independently, so you have talk to Land Lover yourself because you are the owner"!!!!!!! Horrible dealership! More
Replacement Panel at rear - driver's side I brought my car for a warranty replacement panel. I waited for 1-1/2 hours and the job was done quickly. I also reviewed the warranty dates and next I brought my car for a warranty replacement panel. I waited for 1-1/2 hours and the job was done quickly. I also reviewed the warranty dates and next service dates with Chad. Thank you. More

