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Land Rover Alexandria

Alexandria, VA

4.8
243 Reviews

5900 McGuin Drive

Alexandria, VA

22310

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Showing 243 reviews

October 12, 2016

Simply the best My car was taken in as soon as I got there at my appointment time and it was done in a timely manner and my truck was washed and clean. My service re More

by Mac1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lindsey
Jan 03, 2017 -

Land Rover Alexandria responded

Thanks Mac, We appreciate your feed back. Steve has been going beyond for a long time and it sure is great to see you write about it. Thank you so much! Fred Shepard General Manager

October 11, 2016

Service on Land Rover As usual, Brandi did a great job in advising me on the service my Land Rover needed, and the mechanics did a great job in doing it. The only negati More

by joet
Recommend Dealer
Yes
Employees Worked With
Brandi
Jan 03, 2017 -

Land Rover Alexandria responded

joet, Thank you for your post. We certainty appreciate your feed back. We have made adjustments to our departure and arrival times to the metro. We gotcha next time. Great Job Brandi! Thank you. Fred Shepard General Manager

September 24, 2016

Owner Care Rep Steve Lindsey's service and attention were impeccable. He arranged same day service when I contacted the service department, set my expectations on t More

by ACRanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lindsey
Jan 03, 2017 -

Land Rover Alexandria responded

Thank you AC Ranger. Great job Steve. Fred Shepard GM

September 23, 2016

Excellent. Entire team was great. Team did a great job of working me through the process and finding the right vehicle for me. They were all knowledgable of the various models and pro More

by RP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeana, Matt, Andrew, Hamid
Jan 03, 2017 -

Land Rover Alexandria responded

Thank you RP3 We always move at the customers speed. Thank you for the review and hope to see you next time. Fred Shepard GM

September 12, 2016

Warranty Repairs Brandi is always very pleasant and VERY knowledgeable about the technical nuances of my vehicle. She also checks in periodically with status updates d More

by WMcgov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
Jan 03, 2017 -

Land Rover Alexandria responded

Thanks WMcgov, Great Job Brandi! Fred Shepard GM

July 22, 2016

Great service, every time! Brandi was attentive and detailed as she assisted me with my device and rental. I am definitely only allowing this dealership to continue to provide s More

by Thegaitersfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
July 19, 2016

Strong work. Steve Lindsey was outstanding as usual. I was early for the appointment and greeted promptly. Efficient check in and my vehicle was ready on time. More

by evoque driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lindsey
July 18, 2016

Great service I brought my car in for a standard service and the group did a great job, especially Brandy at the front desk. I will definitely bring my car back in. More

by Llllll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
July 15, 2016

The worst dealership ever! They are the worst dealership ever! They sold me "new" 2016 range rover evoque and less than a 2 months the day light stopped working and USB port was More

by Masha.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark( sales person), Steve ( service department), Service department manager, Jose ( finance huy)
Jan 03, 2017 -

Land Rover Alexandria responded

I will be happy to assist you with your vehicle. please feel free to call me at any time. Fred Shepard GM 703-740-3252

July 14, 2016

Replacement Panel at rear - driver's side I brought my car for a warranty replacement panel. I waited for 1-1/2 hours and the job was done quickly. I also reviewed the warranty dates and next More

by Poh Hoi Herley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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