Land Rover Alexandria
Alexandria, VA
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Quick, efficient and courteous solution (replacement) to a dead battery problem. , though a bit pricey. Courtesy Uber to and from an appointment I otherwise would have missed. a dead battery problem. , though a bit pricey. Courtesy Uber to and from an appointment I otherwise would have missed. More
I never have an issue with customer service, Yujin was very professional and kept me updated on my vehicle and extended the mileage usage on the loaner. My issues are always with the maintenance team. The very professional and kept me updated on my vehicle and extended the mileage usage on the loaner. My issues are always with the maintenance team. Their response to everything is they couldn’t replicate the issue/fault I bring to their attention. This always cost me down the road and twice the correct diagnosis was after the warranty expired. I believe it’s a scam to get more money out of the customer. More
Elaine is an outstanding service representative. She is very knowledgeable, efficient, and kind to customers. She always has a smile and a compliment for everyone. She makes the best decisions f She is very knowledgeable, efficient, and kind to customers. She always has a smile and a compliment for everyone. She makes the best decisions for your vehicle. I am so proud that she is my Service Tech. More
Conveniently located, clean and well organized. Facilities are truly deluxe! My service advisor Tom was professional, friendly and knowledgable. Work was done perfectly and my rather grubby Defende Facilities are truly deluxe! My service advisor Tom was professional, friendly and knowledgable. Work was done perfectly and my rather grubby Defender was returned to me sparkling clean. Highly recommend. More
Roger, Jerome, and the staff were outstanding! !! I recieved a great vehicle for a good price which I definitely love! My family and I only deal with this dealership because of the professionalism, !! I recieved a great vehicle for a good price which I definitely love! My family and I only deal with this dealership because of the professionalism, knowledge, and friendly atmosphere.. More

