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Land Rover Alexandria

Alexandria, VA

4.8
241 Reviews

5900 McGuin Drive

Alexandria, VA

22310

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Showing 241 reviews

January 18, 2026

Quick, efficient and courteous solution (replacement) to a dead battery problem. , though a bit pricey. Courtesy Uber to and from an appointment I otherwise would have missed. More

by Bowiewhitmanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yujin Lee
Jan 22, 2026 -

Land Rover Alexandria responded

Thank you for taking the time to share your experience. We’re glad the battery replacement was handled quickly and courteously and that the courtesy Uber helped you stay on schedule for your appointment. We appreciate your feedback and your trust in our team, and we look forward to assisting you again in the future. -Roger Wildermuth, General Manager

January 16, 2026

My service call on Tuesday (01/13/2026) was great, as usual. There is nothing else to say. More

by edwardwhite275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin was scheduled to be my service advisor.
Jan 22, 2026 -

Land Rover Alexandria responded

Thank you for sharing your feedback. We’re glad to hear your service visit on January 13 was great, as always. We truly appreciate your continued trust and look forward to taking care of you again on your next visit. -Roger Wildermuth, General Manager

January 16, 2026

I never have an issue with customer service, Yujin was very professional and kept me updated on my vehicle and extended the mileage usage on the loaner. My issues are always with the maintenance team. The More

by tracy.coles66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yujin
Jan 23, 2026 -

Land Rover Alexandria responded

Thank you for taking the time to share such detailed feedback. We’re glad to hear Yujin provided professional communication, consistent updates, and flexibility with your loaner, he takes great pride in supporting our customers. Regarding the maintenance concerns you mentioned, modern vehicles rely heavily on real-time data and active fault conditions to diagnose concerns accurately. When an issue cannot be replicated during testing, technicians are limited by manufacturer guidelines to avoid unnecessary repairs. That said, feedback like yours is essential, and it helps reinforce the importance of thorough documentation and follow-up when intermittent concerns arise. We value your perspective and remain committed to refining our processes to deliver the most accurate and transparent service experience possible. -The Management Team

January 14, 2026

I was extremely satisfied with my experience working with them. Ogun and Ali were especially helpful and professional! More

by Arif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ogun Yilmazer
Jan 16, 2026 -

Land Rover Alexandria responded

Thank you, Arif, for sharing your experience with us. We’re delighted to hear that you were extremely satisfied and that Ogun and Ali made such a positive impression with their professionalism and helpfulness. Your kind feedback means a lot to our team, and we truly appreciate the opportunity to work with you. -Roger Wildermuth, General Manager

January 09, 2026

Everybody was great, the salesman Kaz was clear and honest, Ali, the finance and others More

by entifadh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaz
Jan 09, 2026 -

Land Rover Alexandria responded

Thank you for sharing your experience with us. We’re glad to hear that Kaz provided clear and honest guidance throughout your visit and that Ali and the rest of the team helped make the process a positive one. We appreciate your trust and hope you’re enjoying your vehicle. We look forward to assisting you again in the future. -Roger Wildermuth, General Manager

January 09, 2026

Landrover of Alexandria is a great place to purchase and service a vehicle. Great customer service all around. More

by Tugger1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Justin Smith
Jan 13, 2026 -

Land Rover Alexandria responded

Thank you, Tugger1124! We truly appreciate you taking the time to share your experience. It’s great to hear that you found Land Rover of Alexandria to be a wonderful place for both purchasing and servicing your vehicle. Providing great customer service across every visit is something our team takes pride in, and we’re grateful for your trust. -Roger Wildermuth, General Manager

January 07, 2026

Elaine is an outstanding service representative. She is very knowledgeable, efficient, and kind to customers. She always has a smile and a compliment for everyone. She makes the best decisions f More

by Mercedezruth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine
Jan 16, 2026 -

Land Rover Alexandria responded

Thank you for sharing such a thoughtful review. We’re thrilled to hear how much of a positive impact Elaine has made with her knowledge, efficiency, and genuine kindness. Her attention to detail, warm attitude, and dedication to making the best decisions for each vehicle truly set her apart. We’re proud to have her on our team and appreciate your trust in her and our service department. -Roger Wildermuth, General Manager

January 06, 2026

Ash was great! He heard my concerns and was very attentive to resolving my issues and keeping me informed during the process More

by rodmccray69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash
Jan 06, 2026 -

Land Rover Alexandria responded

Thank you for sharing your experience. We’re glad to hear Ash took the time to listen to your concerns, stay attentive, and keep you informed throughout the process. We truly appreciate your trust and look forward to welcoming you back again. -Roger Wildermuth, General Manager

January 05, 2026

Conveniently located, clean and well organized. Facilities are truly deluxe! My service advisor Tom was professional, friendly and knowledgable. Work was done perfectly and my rather grubby Defende More

by alan.stiley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rose, Justin Smith
Jan 06, 2026 -

Land Rover Alexandria responded

Thank you for taking the time to share your experience, Alan. We’re glad you found our facility convenient, clean, and well organized, and that the service stood out as well. Tom’s professionalism and attention to detail, along with returning your Defender sparkling clean, are exactly what we strive for. We truly appreciate your recommendation and look forward to welcoming you back. -Roger Wildermuth, General Manager

January 05, 2026

Roger, Jerome, and the staff were outstanding! !! I recieved a great vehicle for a good price which I definitely love! My family and I only deal with this dealership because of the professionalism, More

by ltseals4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 06, 2026 -

Land Rover Alexandria responded

Thank you for sharing such kind feedback. We’re thrilled to hear Roger, Jerome, and the team delivered an outstanding experience and helped you find a vehicle you love at a great value. It means a lot that you and your family continue to choose us for the professionalism, knowledge, and welcoming atmosphere. We truly appreciate your trust and look forward to welcoming you back again. -Roger Wildermuth, General Manager

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