Land Rover Alexandria

Service My A##.........Ladies Heads Up! People please! Especially the ladies! Request to see all parts before you agree to have service done here. I will never trust this dealership again. People please! Especially the ladies! Request to see all parts before you agree to have service done here. I will never trust this dealership again. They are in the business of sabotaging your vehicle. Please beware! These man are ruthless to women. They suggest if you complain you can't afford the vehicle. Know what I can't afford is you sabotaging it when it worked perfectly fine. Please Beware! More

Buyer Beware! After spending several days negotiating Buyer Beware! After spending several days negotiating via phone and email and making a deposit, I drove from NJ to the dealership to pick up my 201 Buyer Beware! After spending several days negotiating via phone and email and making a deposit, I drove from NJ to the dealership to pick up my 2013 Range Rover Sport with less than 10K miles and advertised as in "new" condition. Upon arrival and inspection of the car, I found an undisclosed significant hole in the middle of the backseat leather. Of course, it not been disclosed. Disappointed, I knew they had a second Sport for a few hundred dollars more so to remedy the time invested, I moved towards that car. Smelling blood, the sales manager changed the price by several thousand dollars claiming the dealership had more invested in the car, but couldn't substantiate it with service records of invoices. Six hours later, I left with the car, not the car I came for, but a car nonetheless. My introduction to Range Rover was the most painful car buying experience ever. Just plain unethical, poor service, bait and switch sales tactics. Worse, registration paperwork didn't come for six weeks and to date, I haven't received the second key to the car which was promised within a week of my purchase at end of November. These cars are now at the top of their game. You're better off buying from a dealership better than this one! More

Tim Bohlin is and exceptional Sales Guide and true professional. I have been working with Tim since May on purchasing a Range Rover. He did a fine job keeping me informed about advertised specials o professional. I have been working with Tim since May on purchasing a Range Rover. He did a fine job keeping me informed about advertised specials on their cars. This November Tim called and said they had fantastic lease rates on Evoque's. On a Sunday I went in and took a test drive. They worked out a payment and term that was affordable. The following week Tim and I talked and I brought my trade in for an appraisal. Amanda the Sales Manager gave me all the money for my trade. More than any dealership would. My deciding factor in leasing a car from Tim was the great customer service and knowledge he provided, plus his no pressure style. When my lease is up we will be back to see Tim. Bruce Y. More

I purchased a new 2013 LR4 from Land Rover Alexandria. This is my second Land Rover purchase and, after a poor experience with the dealer closest to my home, I decided to do some research into other deale This is my second Land Rover purchase and, after a poor experience with the dealer closest to my home, I decided to do some research into other dealers. I found that Land Rover Alexandria was worth the extra drive because they are simply a better dealer than most. Their inventory selection was strong, the sales staff were helpful and they did what they said they would do. Anyone looking for a new Land Rover should visit Land Rover Alexandria. More

I have recommended Land Rover of Alexandria to others who have experienced the same we did. Great service, great prices, extremely helpful sales and service employees. We have leased and purchased three ca have experienced the same we did. Great service, great prices, extremely helpful sales and service employees. We have leased and purchased three cars from them and nothing has changed in the past ten years. That's why we continue to return. More

Having looked a literally 30 different cars and trucks over the last year and getting close to a few different SUVs on a couple of occasions, I decided to drive one of the few vehicles that I had never d over the last year and getting close to a few different SUVs on a couple of occasions, I decided to drive one of the few vehicles that I had never driven before - a Land Rover. Without hesitation, I went to Alexandria Land Rover and was paired with Brandi - hands down the best salesperson of I ever bought a vehicle from. She knew the product - and LR4 - like the back of her hand, but let the truck sell itself over the course of a long test drive that included a significant side trip to let my wife see it. Decided to buy the truck on the spot, but it was late, so I was back the next evening after work. No fuss, no hard sales, a very fair price and trade in, none the typical after sale selling of coats and under coats. Out like the breeze. Very happy with the truck since and recommend the whole team there, especially Brandi and Amanda very highly. More

I purchased a new Evoque from Brandi Sensenig at the Alexandria Land Rover dealership. The Evoque is an incredible car and Brandi made the process simple and easy. Plus she follows up on a regular bas Alexandria Land Rover dealership. The Evoque is an incredible car and Brandi made the process simple and easy. Plus she follows up on a regular basis to make sure everything is going well and if I have any questions regarding the Evoque. If you are looking to purchase an SUV, you should consider a Range Rover / Land Rover and ask for Brandi. More

I highly recommend this dealership for their service department. The customer service here is outstanding. They get you in for service when promised, get the repairs done correctly the first time and g department. The customer service here is outstanding. They get you in for service when promised, get the repairs done correctly the first time and get your vehicle back to you quickly. I purchased my LR3 from a dealer closer to me in Maryland. Because of poor service and several theft issues (CD's and change from the ashtray) I now travel to this dealership in Virginia. They have been great to deal with. I've been dealing with Chad Jamerson in service and he always takes care of me. When it's time to buy a new Landrover I will get it here as well! Chuck Clynes More

I purchased a used Toyota Camry LE. In addition to the car price I was charged $379 processing fee, $25.19 as Dealer Business License Tax, $99.50 for License plates. $10 for on line system filing fee, $10 car price I was charged $379 processing fee, $25.19 as Dealer Business License Tax, $99.50 for License plates. $10 for on line system filing fee, $10 for Title fee, $41 for state inspection fee, I did not understand some of these charges. for example $25.19, dealer business license tax. A charge of $99.50 for the licnese plates did not make any sense to me. State inspection fee of $41 was not right. I bought the care in November 2010 and car was inspected in July 2010. The sale person was very rude from the start and warned me that i was getting a good deal and if i have a problem with the sale he was going to give me my deposit back. I wanted to walk out of the dealership but my son who was with me consoled me because we were too far in the sale process to start looking for another car all over again. I had also requested to replace the trunk cover that was badly cracked and damaged but they replaced with another cover that was also cracked and damaged. I also asked for the floor mats that were missing and my understanding was that they would come with the car. But at the end of the sale I was told that floor mats don't come with the car due to some recall. I had to buy the floor mats separately. I had couple of other repairs that I had requested. They told me to come back on certain days. I have not gone back to them yet. Overall it was a bad experience and I would not deal with the same sale person again. Initially we talked to another sales person who was quite reasonable and polite but we did not see him at the final step of the sale process. More