Land Rover Alexandria
Alexandria, VA
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Best service ever! Thank you Kevin for your attentiveness to details, speedy, efficient, and effective maintenance work on my car. This dealership is one of the best! Thank you Kevin for your attentiveness to details, speedy, efficient, and effective maintenance work on my car. This dealership is one of the best! More
Land Rover Alexandria goes above and beyond in terms of customer service and makes the service and repair process as painless as possible. Tom was fantastic. He kept in constant contact to keep me up to da customer service and makes the service and repair process as painless as possible. Tom was fantastic. He kept in constant contact to keep me up to date on progress on the repairs and worked with me to develop a service plan that made sense for an older car. The uber service to pick up the car was incredibly helpful. Great service! More
KZ and the team did an excellent job getting me through the buying process quickly and with the appropriate amount of information about my new car. Great job the buying process quickly and with the appropriate amount of information about my new car. Great job More
I had an excellent experience working with Tom, the service advisor at Land Rover Alexandria. From start to finish, Tom was professional, responsive, and genuinely committed to making sure everything w service advisor at Land Rover Alexandria. From start to finish, Tom was professional, responsive, and genuinely committed to making sure everything was handled smoothly. What really stood out was how he — along with the weekend staff — went above and beyond to make it possible for me to pick up my vehicle. I’d also like to extend a special thank you to the woman working at the cashier’s counter for her extra efforts and kindness. She took the time to make sure everything was handled correctly and helped make the pickup process .The entire team took extra steps to ensure everything was ready and coordinated, which made a huge difference for me. That level of dedication and customer care is rare and truly appreciated. I highly recommend Tom and the team at Land Rover Alexandria for their outstanding service and professionalism. More
This was my first car service at this dealership. I worked with Melvin Rivas and he was very nice and professional and kept me informed on what was going on during the whole service. I was disappo I worked with Melvin Rivas and he was very nice and professional and kept me informed on what was going on during the whole service. I was disappointed that there were no loaner cars available, but they provided Uber service. Of course service was very expensive but I guess that’s the price you have to pay for driving a Rover. More
50000 mile service for my F-pace went very well. They got rid of the mouse nest under the engine for me. Very nice people on the service desk. They got rid of the mouse nest under the engine for me. Very nice people on the service desk. More
Having experience of both the sales team and the service team, I can say both the top notch. Melvin our service advisor does a fantastic job of keeping us up-to-date and delivering the car back on time fixe team, I can say both the top notch. Melvin our service advisor does a fantastic job of keeping us up-to-date and delivering the car back on time fixed right the first time. Can’t say enough good things about this store from somebody who owned Land Rover‘s for 30 years. More

