Land Rover Bedford

DO NOT SERVICE your vehicle at this location. Water pump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked ra Water pump replacement resulted in cracked radiator turned into blown head gaskets 3 days after picking up my 2016, LR4. After service of cracked radiator was performed, had to sign a Disclaimer to fix the damage to my car. After signing disclaimer under deress, head gaskets blew while installing new radiator. I purchased my 2016, LR4 in August of 2020, with 52,000miles I have been taking my LR4 to this Bedford, NH location since my first oil change and never had to sign "older vehicle disclaimer" The level of customer service Ai received with this visit is awful, it was excuse after excuse and never an apology, always Unfortunately!!! I have to say, they do not stand by 100% customer satisfaction. They refunded me my $2500 and sent me on my way as I towed my LR4 off the lot. DO NOT SERVICE YOUR Vehicle at this location. I never had any issues w my car, my coolant light came on, I brought it in for service, replaced water pump. 3 days later, my LR4 over heated on the highway, towed my car back to the dealership, told my radiator cracked, after replacing cracked radiator, they blew my head gaskets. Only to find this happened when I called about he loaner pick up the next day. I was told oh we were able to receive a radiator on Friday and on Monday your engine failed, you need a new engine. Really!!! Why was I not notified on Monday Unfortunately, you need a new engine is what I was told. This dealership is a joke!!! This is the short version, I have 26 emails to confirm the severity of this issue. I have towed my LR 4 5 times in the past month and have recently had a Digital Vehicle Inspection on my LR4 to diagnose the severity of my engine damage. I've towed my car to 3 different Land Rover Certified Dealerships to get the same end result in what caused my car to overheat. " failure to pressurize the coolant system properly, which could cause the engine to overheat". yes, this situation happened, with the sequence of events to lead to where I am, its the principle. They just don't care!! As a small female business owner myself, I would NEVER treat my customers in this manner nor another human this poorly. customer LOYALTY obviously is not important here. Just another number. NEXT! More

Excellent service and Travis is just an amazing, classy, one of a kind individual. Seek him out for your car buying needs! one of a kind individual. Seek him out for your car buying needs! More

They judged us from the minute we walked in. We weren’t looking at a Land Rover or a jaguar so it was almost as if they didn’t think we should be there. Also for a dealership that says they don’ We weren’t looking at a Land Rover or a jaguar so it was almost as if they didn’t think we should be there. Also for a dealership that says they don’t negotiate on pricing, they certainly have high fees that get tacked on- why not just include that at the start? Otherwise we got a really nice truck from a salesman who knows nothing about trucks. Good thing we knew what we were looking for. More

They treat you well until you pay, then they ignore you forever. The service department never returns calls. I have been trying for two months to get a service appointment for a leaking windshield. The forever. The service department never returns calls. I have been trying for two months to get a service appointment for a leaking windshield. The problem is getting worse and the warranty is ticking down and they never return phone calls. More

Jaguar Land Rover, Bedford is a dealership that treats you like a valued customer. You will not find a better place to buy a vehicle. No high pressure sales. Good selection of new and used vehicles. Every you like a valued customer. You will not find a better place to buy a vehicle. No high pressure sales. Good selection of new and used vehicles. Everyone at the dealership treated us great. Special shout out to Nic, James and May. More

I bought a 2015 certified pre-owned Range Rover Sport from this dealer 1 year ago. After driving the car for 6 months the service department at Land Rover Bedford said they discovered a leak during rout from this dealer 1 year ago. After driving the car for 6 months the service department at Land Rover Bedford said they discovered a leak during routine maintenance. The Leak was in the "Active Cornering Enhancement" system. They were not able to tell me where the leak was coming from just that it would cost 15K to repair and it was not covered under warranty as it was suspected corrosion. I had driven the car for 15K miles, it was garaged and 15K of corrosion was found on the car after going throw a 165 point inspection. I would recommend bringing any certified pre owned car from Land Rover Bedford to your own mechanic as they sell lemons. More

I had a car accident and needed to buy a new car rather quickly. When I saw the Range Rover Evoque on Land Rover of Bedford’s site my husband and I went to take a look. Well, I fell in love with the car! I quickly. When I saw the Range Rover Evoque on Land Rover of Bedford’s site my husband and I went to take a look. Well, I fell in love with the car! I truly can’t say enough good things about the experience at the dealership and our salesman Nicholas Porriello! I have never had such a pleasant car buying experience and highly recommend going to see Nicholas. More

Just purchased my 2018 Lincoln Navigator from l Land Rover Bedford. The process was smooth from beginning to end. Nic B did a tremendous job of answering all my questions with great patience and insight Rover Bedford. The process was smooth from beginning to end. Nic B did a tremendous job of answering all my questions with great patience and insight. Highly recommend this dealership! More